Madyson Nolan
Holly Springs,GA
Summary
I have worked in the customer service industry for about 3 years now. Throughout my years of serving and bartending I've gained valuable experience working with people and learning how to best make their experience memorable. This has given me skills that will carry on into my future career and benefit me in knowing how to deal with people and meet their needs.
Overview
5
5
years of professional experience
Work History
Server and Bartender
Pure Taqueria
Woodstock, GA
05.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Increased sales significantly by upselling higher-end products to customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Checked identification for minimum age for sale of alcoholic beverages.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items and recorded order information.
Server
Local On North
Canton, GA
10.2020 - 05.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Buffalo's Cafe
Woodstock, GA
07.2020 - 10.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Receptionist Assistant
Addison Taylor Salon
Canton, GA
05.2019 - 05.2020
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Managed multi-line telephone system and greeted claimants during office visits.
- Prepared, collected and distributed outgoing and incoming mail and packages.
- Greeted numerous visitors, vendors and interview candidates.
- Assisted cosmetologists with their customers and providing services.
Before and After School Care Assistant
Indian Knoll Elementary
Canton, GA
08.2018 - 05.2020
- Cared for children ages [Age] to [Age] in nurturing and age-appropriate way.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Kept areas clean, organized and stocked, and sanitized surfaces and toys each [Timeframe].
Education
Esthetics
Elaine Sterling Institute
Atlanta, GA07.2022
High School Diploma -
Sequoyah High School
Canton, GA05.2020
Skills
- PPE Guideline Compliance
- High-Energy and Stamina
- Warm and Friendly
- Team Player
- Customer Service and Rapport
- High-Volume Dining
- Menu Memorization and Presentation
- Age Verification
Timeline
Server and Bartender
Pure Taqueria
05.2021 - Current
Server
Local On North
10.2020 - 05.2021
Server
Buffalo's Cafe
07.2020 - 10.2020
Receptionist Assistant
Addison Taylor Salon
05.2019 - 05.2020
Before and After School Care Assistant
Indian Knoll Elementary
08.2018 - 05.2020
Esthetics
Elaine Sterling Institute
High School Diploma -
Sequoyah High School
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