ALYSHA RONK
Council Bluffs,Iowa
Summary
Dedicated professional with a proven track record of achieving company goals through organized and consistent practices. Expertise in server diagnostics, hardware maintenance, and data security within high-pressure data center environments ensures optimal system performance and uptime. Recognized for strong problem-solving abilities and effective communication skills, fostering collaboration and adaptability to meet evolving organizational needs. Committed to leveraging interpersonal and time management skills to contribute to team success and enhance overall brand. Experienced with data center operations, including server and network infrastructure, and Machine Learning. Utilizes troubleshooting skills to address and resolve technical issues swiftly. Knowledge of best practices in maintenance and preventative measures ensures high reliability and efficiency.
Overview
7
7
years of professional experience
Work History
Data Center Technician
Google
Council Bluffs, IA
01.2023 - 01.2026
- Data Security Projects: Spearheaded internal IT projects focused on strengthening data security protocols and hardware integrity.
- Security Policy: Applied comprehensive knowledge of Data Security Policies to protect sensitive information and maintain site compliance.
- Hardware Maintenance: Performed maintenance on diverse server types and installed/repaired network switches and related equipment.
- Diagnostics & Troubleshooting: Executed advanced diagnostics to identify and report problem devices and replaced defective hardware.
- Coding & Automation: Utilized basic coding to automate routine diagnostics and status reporting tasks.
- Ticketing Systems: Managed complex task workflows and documented status using formal ticketing systems and time reports.
- Machine Learning troubleshooting experience
Data Center Technician
Modis IT & Engineering - Adecco
09.2021 - 01.2023
- Server Maintenance: Performed maintenance on different types of servers and repaired switches.
- Hardware Replacement: Identified and reported problem devices and replaced defective parts.
- Task Documentation: Accepted tasks and documented status using ticketing systems, time reports, and email.
- Operational Software: Used Microsoft Word and other software tools to create documents and communications.
- Schedule Flexibility: Worked flexible hours across night, weekend, and holiday shifts.
CNA - Certified Nursing Assistant
Westridge Nursing and Rehabilitation
Clarinda
11.2018 - 08.2019
- Clinical Monitoring: Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Patient Care: Delivered individualized patient care by recording vital signs and documenting observations for a 70-bed unit.
- Emergency Response: Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
High School Diploma -
East Mills High School
Malvern, IA05.2013
Skills
- Systems & Operations: Data Security Policy knowledge, internal IT project creation, and basic coding
- Hardware: Server maintenance and repair, switch installation, and identifying/replacing defective parts
- Tools: Ticketing systems, Microsoft Word, and time reporting software
- Soft Skills: Multitasking, emotional intelligence, active listening, and attention to detail
- Certifications: Currently learning CompTIA Linux; Certified Nursing Assistant; BLS/First Aid/CPR
- Network troubleshooting
- Data center operations
- Computer hardware troubleshooting
- Maintenance and repairs
- Hardware diagnostics
Languages
English
Native or Bilingual
Timeline
Data Center Technician
Google
01.2023 - 01.2026
Data Center Technician
Modis IT & Engineering - Adecco
09.2021 - 01.2023
CNA - Certified Nursing Assistant
Westridge Nursing and Rehabilitation
11.2018 - 08.2019
High School Diploma -
East Mills High School