Motivated, high energy customer service extraordinaire with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate an enjoyable experience in my place of employment.
Overview
4
4
years of professional experience
Work History
Server/Hostess
Sugarfish Nozawa
11.2022 - 08.2023
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service with an upbeat positive attitude.
Maximized table turnover rate by quickly and efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items.
Maintained a clean and orderly dining area for an enjoyable guest experience and smooth running evening.
Barista Manager
Blissful Blends
04.2019 - 10.2022
Decreased employee turnover rate by implementing effective training and providing a positive work environment.
Streamlined daily operations through efficient scheduling, inventory management, and cost control measures.
Boosted store sales by developing creative marketing strategies and engaging in-store promotions.
Improved overall product quality through regular staff training on proper brewing techniques, equipment maintenance, and presentation standards.
Resolved customer concerns promptly and professionally with kindness and understanding.
Education
Specialty Barista Training - Specialty Barista And Equipment Training
Caffe D’arte
Spokane, WA
08.2020
High School Diploma -
On Track Academy
Spokane, WA
06.2013
Skills
Up-selling Abilities
Sales Techniques
Team Collaboration
Time Management
Positive Attitude
Conflict Resolution
Attention to Detail
Multitasking Abilities
Customer Service Extraordinaire
Sufficient In Computer Knowledge
Timeline
Server/Hostess
Sugarfish Nozawa
11.2022 - 08.2023
Barista Manager
Blissful Blends
04.2019 - 10.2022
Specialty Barista Training - Specialty Barista And Equipment Training
Caffe D’arte
High School Diploma -
On Track Academy
Similar Profiles
Quinn FirestoneQuinn Firestone
Server at SUGARFISH by Sushi NozawaServer at SUGARFISH by Sushi Nozawa