Allison Muniz

Oversee personal and professional calendars and coordinated appointments for future projects. Answered phone calls and addressed questions and concerns from workplace and personal relationships. Ran personal and professional errands including but not limited to taking care of her 6 year old child, creating schedules, and handling paperwork. Using discretion at all times to ensure comfortability and trust between employer, her household, and her family.

Gained extensive knowledge of front desk operations including reservations and customer service protocols. Developed professional rapport with guest by providing superior customer service. Processed payments and maintained accurate records of all transactions. Greet and welcomed guests upon arrival. Handled high-pressure situations calmly, maintaining professionalism at all times.

Input patient data and medical records in software systems. Liaison between doctors, patients and employees. Guided and educated patients in our medical products and services. Used computer systems to monitor product inventory and reports. Cultivated community projects and fundraiser events. Aided in volunteer work. Experienced in HIPAA regulations and compliances.

Assist director of extraction with the creation of batch production. Records and labeling of products in accordance with state regulations. Perform extractions following standard operation procedures. Insured consistency and efficiency of products through quality controlled testing. Assist director od extraction with weighing,packaging, labeling, and taking documentation of all products as well as the tracking of batch numbers, lot numbers and expiration dates prior to distribution. Ensure that all information is accurate, appropriately documented and listed clearly in accordance with state regulations and company standard operation procedures.

Worked with POS system fulfilling orders, manage bills and processed payments. Increased sales significantly by upselling higher end products to customers. Maintained thorough menu knowledge to sufficiently questions regarding menu items, ingredients and cooking methods. Handled 6-8 tables on most nights. Sanitized work areas often and restocked sections before, throughout, and after shifts.