Tammy Kotara
Wolfforth,TX
Summary
Driven and empathetic professional with experience as an Amazon Delivery Service Partner Driver at Obidos Logistics. Excelled in navigating complex routes with efficiency, showcasing exceptional problem-solving skills. Known for maintaining safety and attention to detail, enhancing customer satisfaction. Proven ability to blend technical navigation skills with innate empathy towards clients' needs.
Overview
5
5
years of professional experience
Work History
Amazon Delivery Service Partner Driver
Obidos Logistics
Lubbock, TX
12.2024 - Current
- Completed daily deliveries to around 130 customers driving trucks and vans under 3 tons, maintaining a perfect safety record.
- Verified the contents of inventory loads against shipping papers, maintaining vehicle logs and cargo records
- Executed loading and unloading tasks with precision, consistently upholding a 98% package integrity score.
Retail Sales Associate
Goodwill Industries Store & Donation Center
Lubbock, TX
08.2024 - 12.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Night Auditor/Front Desk Associate
Hampton Inn and Suites Lubbock Southwest By Hilton
Lubbock, TX
12.2019 - 11.2023
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
Education
Certification - Professional Massage Therapy
American Technical Institute-Career Training Center
Dallas, TX2008
Skills
- Navigation
- Problem-solving
- Empathetic
- Efficiency
- Safety
- Detail-oriented
Accomplishments
United States Marine Corps-May/2001 to May/2005 and 2007
Semitrailer Refueler Operator-Honorable Discharge
- Awards and Achievements- Global War on Terrorism Medal, Good Conduct Medal, Certificate of Appreciation
Timeline
Amazon Delivery Service Partner Driver
Obidos Logistics
12.2024 - Current
Retail Sales Associate
Goodwill Industries Store & Donation Center
08.2024 - 12.2024
Night Auditor/Front Desk Associate
Hampton Inn and Suites Lubbock Southwest By Hilton
12.2019 - 11.2023
Certification - Professional Massage Therapy
American Technical Institute-Career Training Center