Pamela Winkfield
Merrillville,IN
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinical Liaison
Community physicians
Oakbrook Terrace, IL
09.2023 - Current
- Served as a primary point of contact between healthcare facilities and pharmaceutical companies, ensuring effective communication and collaboration
- Developed and maintained strong relationships with key stakeholders including physicians, nurses, pharmacists, and hospital administrators
- Provided comprehensive product education to healthcare professionals on the benefits, usage, and administration of pharmaceutical products.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
- Collaborated with cross-functional teams including sales representatives, marketing personnel, and medical science liaisons to develop strategic plans improve patient care.
Clinic Coordinator/Medical Assistant
proactive md
Merrillville, IN
05.2021 - 09.2023
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information in electronic health record systems
- Scheduled appointments for patients, coordinating with other departments as needed
- Educated patients on medication instructions, post-treatment care, and preventive measures
- Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
- Collaborated with insurance companies to verify coverage eligibility for patients' medical services
- Coordinated referrals to specialists or other healthcare providers based on physician recommendations
Part-time Instructor
Ross Medical School
Merrillville, IN
08.2019 - 11.2021
- Developed and delivered engaging lesson plans to a diverse group of students
- Utilized various teaching methods, including lectures, discussions, and hands-on activities, to facilitate student learning.
- Evaluated student performance through assessments and assignments, providing constructive feedback for improvement
- Collaborated with colleagues to develop curriculum materials and align instructional goals across grade levels
- Incorporated technology tools into lessons to enhance student engagement and understanding
Medical Assistant/ Internal Medicine
Methodist Hospital
Hobart, IN
06.2013 - 06.2019
- Counseled patients on proper nutrition guidelines based on their specific health conditions
- Served as a liaison between healthcare providers and patients/families to facilitate effective communication
- Aided in the management of chronic disease populations through regular follow-up visits/calls
- Demonstrated proficiency in using electronic medical record (EMR) systems for documentation purposes
- Assisted in the coordination of patient referrals to other healthcare facilities or specialists
- Handled general office duties to support administrative staff during peak hours.
- Incorporated outside records into charts and EHR.
Education
Bachelor of Science - Technical Management
DeVry University
12.2018
Associates of Applied Science - Applied Science
Kaplan College
01.2009
Skills
- EMR System
- Medical Records
- Medical Billing
- Records Management
- HIPAA
- Laboratory Experience
- Insurance Verification
- Curriculum Development
- Medical Office Experience
- Patient Care
- Classroom Management
- Medical Coding
- Public Speaking
Affiliations
- Member, Small Business Association (2016 - present)
- Virtual Association for Administrative Professionals (VAAP), member 2020 - Present
Certification
- CCMA Certification
- Association for Project Management (APM)
- Clinical research certification
Timeline
Clinical Liaison
Community physicians
09.2023 - Current
Clinic Coordinator/Medical Assistant
proactive md
05.2021 - 09.2023
Part-time Instructor
Ross Medical School
08.2019 - 11.2021
Medical Assistant/ Internal Medicine
Methodist Hospital
06.2013 - 06.2019
Bachelor of Science - Technical Management
DeVry University
Associates of Applied Science - Applied Science
Kaplan College