Chanda Campbell
Cleveland,TN
Summary
Dynamic Clinical Liaison and Physical Therapist Assistant with a proven track record at Encompass Health Rehabilitation Hospital. Excelled in enhancing patient satisfaction and increasing admissions through effective clinical assessments and cross-functional coordination. Skilled in medical record review, data analysis, data entry and team collaboration.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Clinical Liaison
Encompass Health Rehabilitation Hospital
12.2020 - Current
- Enriched patient experience by coordinating multidisciplinary team meetings to review individualized goals and progress updates regularly.
- Conducted thorough assessments of patients'' medical histories, diagnoses, prognoses, medications, and treatment goals to determine eligibility for specific programs or services.
- Increased patient satisfaction by effectively communicating with interdisciplinary teams and providing appropriate clinical recommendations.
- Cultivated productive relationships with referral sources, leading to increased admissions for the facility.
- Collaborated with marketing efforts to showcase facility strengths and attract new referral sources from local hospitals or community-based organizations.
- Promoted positive patient outcomes by identifying potential barriers to recovery and addressing them proactively with the treatment team.
- Collected data about patient care problems and prepared reports.
- Developed strong rapport with community partners by attending local health fairs, conferences, or networking events to promote the facility''s programs and services.
- Followed document protocols to safeguard confidentiality of patient records.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Maintained compliance with all federal/state regulations governing skilled nursing and rehabilitation services, ensuring high-quality service delivery for all patients.
Physical Therapist Assistant
Benchmark Physical Therapy
06.2015 - 05.2020
- Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
- Contributed to interdisciplinary team meetings for better coordination of care among healthcare professionals involved in the patients'' recovery process.
- Developed effective communication skills while working with diverse populations of patients presenting various conditions such as neurological disorders or orthopedic issues.
- Ensured accurate documentation of all patient interventions, progress notes, and billing information in electronic medical records.
- Maintained care continuity through multidisciplinary teamwork and collaboration.
- Collaborated with healthcare teams to integrate physical therapy with overall patient care plans.
Education
Physical Therapy Assistant License -
Chattanooga State Community College
Chattanooga, TNAssociate of Applied Science - Science
Chattanooga State Community College
Chattanooga, TN05-2015
Skills
- Medical record review
- Marketing
- Business Development
- Clinical assessment
- Medical terminology expertise
- Data analysis and data entry
- Cross-functional coordination
- Teamwork and collaboration
- Customer service
- Professionalism
- Microsoft, Word, Excel, CRM, Multiple EMR Data Base
Timeline
Clinical Liaison
Encompass Health Rehabilitation Hospital
12.2020 - Current
Physical Therapist Assistant
Benchmark Physical Therapy
06.2015 - 05.2020
Physical Therapy Assistant License -
Chattanooga State Community College
Associate of Applied Science - Science
Chattanooga State Community College
Similar Profiles
Laura KingLaura King
Rehabilitation Liaison at Encompass Health Rehabilitation HospitalRehabilitation Liaison at Encompass Health Rehabilitation Hospital
Kelsea ThompsonKelsea Thompson
Dialysis Nurse at Encompass Health Rehabilitation HospitalDialysis Nurse at Encompass Health Rehabilitation Hospital
Jean SnyderJean Snyder
Certified Rehabilitation Registered Nurse at Encompass Health Rehabilitation HospitalCertified Rehabilitation Registered Nurse at Encompass Health Rehabilitation Hospital