Jamie Jenkins

Work History

Pager Health

02.2024 - Current

Leads and defines the digital product strategy for HEDIS and STAR development
Enables and supports sales closing revenue of $2M
Supports the design products to support gap closures for all lines of business
Collaborates with 8 health plan partners to define and deliver digital products to drive performance
Establishes strong, collaborative relationships with clients in support of quality performance
Produces thought leadership to promote Pager Health through conferences, blogs and market publications
Created education materials to improve organizational knowledge of quality programs
Fosters collaboration with internal and external stakeholders on strategic goals

Vatica Healthcare

12.2021 - 12.2023

Wrote requirement specifications to improve product quality and risk offerings
Managed 7 health plan partner relationships through collaborative meetings
Led 2 gap closure pilots to completion exceeding client expectations
Developed and delivered internal education on national quality programs
Designed custom solutions to meet clients' needs
Reviewed product specifications to ensure they met national quality requirements
Worked with provider clients to improve quality performance to meet Value Based Care goals
Wrote blogs and white papers to promote product

Cotiviti, Inc.

09.2018 - 09.2021

Managed relationships for 22 providers, payer & broker clients providing consulting services
Identified cost savings based on risk trends and claims data analytics
Worked with health plan partners to craft programs and provider communications to drive performance to value-based risk arrangements
Used various data generation tools including Tableau and Excel for visualization
Supervised staff of three Client Support Professionals
Identified and worked to drive $1.6M in cost savings by reducing predicted hospitalization costs
Achieved 87% client renewals

University of Louisville, Physicians

05.2014 - 08.2018

Led operations & quality programs for 72 outpatient clinics (750 providers)
Managed a staff of 8 clinical & non-clinical project managers
Stood up the quality abstraction & reporting of payer programs (i.e., HEDIS and MIPS)
Improved patient satisfaction scores from 2-star rating to over 3 stars (Instituted patient advisory)
Developed provider relationships to build new EHR protocols to improve quality scores
Achieved $1.8M in Medicare incentive dollars
Generated over $8M in payouts by achieving Meaningful Use goals

Premier Incorporated

08.2002 - 03.2013

Project lead for clinical and ancillary teams to meet strategic hospital system goals
Mentored unit quality program leads to desired results
Led hospital throughput initiatives including admission and discharge improvements
Ensured FTEs met budgeted and benchmark staffing levels
Used database tools to identify opportunities to lower costs and close quality gaps
Used Lean Six Sigma techniques to assess, pilot and implement new solutions
Collaborated with executives and physician leaders to remove obstacles and drive results