Aura Bautista
Marlborough,MA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
- hard worker
- problem solver
- love to brain storm ideas
- working with others is one of my go too
- fast learner
Overview
8
8
years of professional experience
Work History
Senhor
Engineer
Boxborough, MA
02.2023 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed routine maintenance and repair.
- Worked with cross-functional teams to achieve goals.
- Managed inventory and supplies to ensure materials were available when needed.
- Operated a variety of machinery and tools safely and efficiently.
- Building battery's from start to end
- build battery's for medical and military
N&B Car Sales Inc
Manger
Marlborough, MA
09.2021 - 08.2022
- Greeted customers and answered questions regarding vehicles.
- Provided feedback on customer experiences with dealership personnel during sales process in order to improve future interactions.
- Maintained a clean showroom by vacuuming carpets, dusting surfaces, polishing chrome trim pieces.
- Organized test drives for prospective buyers at various locations around town when requested.
- Maintained up-to-date knowledge of new products, services, accessories and pricing strategies.
- Participated in promotional events such as auto shows or open houses in order to increase brand awareness.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
Sunoco
Super Visor
Marlborough, MA
11.2016 - 09.2021
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
High School Diploma -
Marlborough High School
Marlborough, MA06-2019
Skills
- Basic Math
- Customer Service
- Google Drive
- Leadership
- Organizational Skills
- Conflict Resolution
- Calm Under Pressure
- Problem-Solving
- Multitasking
- Verbal Communication
- Problem Resolution
- Organization
- Relationship Building
- Attention to Detail
- love working with others
Languages
English
Full Professional
Spanish
Full Professional
Portuguese
Full Professional
Timeline
Senhor
Engineer
02.2023 - Current
N&B Car Sales Inc
Manger
09.2021 - 08.2022
Sunoco
Super Visor
11.2016 - 09.2021
High School Diploma -
Marlborough High School