Brandon Gould
Administration/HR Specialist
12608 NE 180th St, Apt BB-301,Bothell, WA
Summary
Searching for full time employment as an administrative project manager or HR role where I can add value and continue to develop myself. Currently functioning as the axle in a wheel to push a project through all the channels. Extremely detailed oriented, flexible, work well under pressure, adapt quickly to new situations. I thrive in an environment that is open to innovation.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Project Manager
Troy Consulting
Bothell, WA
10.2021 - Current
- Oversee monthly reporting process for client's eight process areas.
- Gather monthly metrics and data from process area leads.
- Organize content for monthly newsletter to client's executives.
- Revamp monthly reporting process, moving content from previous PowerPoint deck to a newly built Power BI dashboard.
<p></p><p>Project Coordinator<br /></p>
Seagen
04.2021
- Managed a Smartsheet database of over 70 active projects for innovative cancer treatments and company improvement.
- Created RAID logs for all active projects.
- Ran weekly reports in Power BI for project progression metrics.
- Surveyed the satisfaction and feedback from the various teams at the end of each project.
- Managed all change requests for project scope, schedule and budgets. Discussed requests with the respective PMs on a weekly basis in order to make informed decisions on how to grant adjustments to projects metrics.
- Headlined a bi-weekly state of the union section at the PMO meetings to keep all project managers and teams informed of major changes concerning project Smartsheets and reporting.
- Maintained and updated Seagen's PMO Sharepoint containing all additional documentation for projects, including the playbook, How-To guides and closing documents.
<p></p> <p>Program Analyst for Care Management Platform (CMP)<br /></p>
Premera - Care Management Platform (CMP)
08.2019 - 04.2021
- Maintained RAID log and managed resolution of issues.
- Collaborated with team on change requests.
- Oversaw all communication within six separate claims teams to build a central claims processing platform.
- Created new 365 version of project SharePoint and coordinated the transition of all project related documents.
- Created Visio workflows for various parts of Premera's new claims processing system.
- Onboarded new hires and performs all IT, administrative and cultural activities for new employees’ first two weeks.
- Managed all offboarding signoffs activities for contractors.
- Organized Kickoffs for each new phase of the CMP project.
- Monitored service issues to ensure project progression.
- Mitigated risks and issues in Clarizen (project management software).
- Communicated key decisions from stakeholders in Clarizen.
- Audited weekly team deliverables.
<p>Legal Compliance Program Manager<br /></p> <p></p>
Microsoft
08.2018 - 07.2019
- Created and executed investment contracts, ensuring all terms and phrasing were compliant with Microsoft's legal parameters.
- Drove the completion of investment and device lists process, ensuring all steps were being followed by all teams.
- Created a new training package with Visio and Powerpoint, then led training programs for account managers for updates to contract processing.
- Lead training seminars for teams and account managers to review changes and updates to the contract and device list processes.
<p>Project Manager<br /></p>
Ciber Inc (contractor for T-Mobile)
11.2016 - 02.2018
- Oversaw projects handled by a team of six Functional Analysts.
- Created pivot tables, v-lookups and multiple other functions in Excel for weekly presentations and documentation.
- Assigned new projects and maintained databases for LOEs, FSDs, and SOWs for T-Mobile projects.
- Created new training documents using Microsoft style guidelines.
- Responsible for full life cycle of T-Mobile’s New Financial System, U2.0 and $0 Trade in Retail programs.
<p></p> <p>HRIS Partner Delivery Coordinator<br /></p>
T-Mobile
11.2015 - 11.2016
- Procurement and on-boarding of new vendor contractors.
- Maintained 40+ requisitions per month in Fieldglass, Clarity and Excel for 200+ employees.
- Renewed vendor and employees’ security clearance and update access rights.
- Provided Tier 1 troubleshooting for new contractors within various systems.
<p>System Analyst<br /></p>
Microsoft
07.2014 - 07.2015
- Fixed hardware and software issues affecting Microsoft’s Xbox and global network systems via SQL Server
- Monitored customer usage activity on Windows Phone and MS Website to ensure uninterrupted commerce.
<p>Marketing Coordinator<br /></p>
Alaska Jack's
03.2012 - 04.2014
- Maintained company social media to generate new sales by target customers and research new products.
- Created and maintained on-line stores on Amazon, eBay and Etsy, which sold excess stock and generated additional revenue.
- Hired, trained and managed seasonal staff.
<p></p><p>Sales Coordinator<br /></p>
Top Nodes
02.2011 - 02.2012
- Advertised and managed the sales of Cisco computer hardware to global resellers.
<p>Sales Specialist<br /></p> <p></p>
Bloomingdale's
10.2007 - 07.2010
- Managed wedding registries for kitchenware and fine china.
Education
Bachelor of Arts - Film + TV
Brunel University
London, UK 09.2004 - 06.2007
Skills
MS Word
Power BI
MS Visio
MS Power Point
MS Excel
Data Analysis/Management
Proof Reading
Editing
Technical Writing
Adaptability
General Writing
Outlook
Attention to Detail
Influence
Salesforce
Social Marketing
Corporate Training
Project Management
HR/Hiring
Clarizen
SharePoint design/construction
MS Visio
Software Troubleshooting
SQL Server
Timeline
Project Manager
Troy Consulting
10.2021 - Current
<p></p><p>Project Coordinator<br /></p>
Seagen
04.2021
<p></p> <p>Program Analyst for Care Management Platform (CMP)<br /></p>
Premera - Care Management Platform (CMP)
08.2019 - 04.2021
<p>Legal Compliance Program Manager<br /></p> <p></p>
Microsoft
08.2018 - 07.2019
<p>Project Manager<br /></p>
Ciber Inc (contractor for T-Mobile)
11.2016 - 02.2018
<p></p> <p>HRIS Partner Delivery Coordinator<br /></p>
T-Mobile
11.2015 - 11.2016
<p>System Analyst<br /></p>
Microsoft
07.2014 - 07.2015
<p>Marketing Coordinator<br /></p>
Alaska Jack's
03.2012 - 04.2014
<p></p><p>Sales Coordinator<br /></p>
Top Nodes
02.2011 - 02.2012
<p>Sales Specialist<br /></p> <p></p>
Bloomingdale's
10.2007 - 07.2010
Bachelor of Arts - Film + TV
Brunel University
09.2004 - 06.2007