Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Ray Fuget

Chattanooga,TN

Summary

Seasoned supervisor with extensive worker scheduling and task management expertise. Strong history of developing and executing resource planning, coordination and utilization strategies to meet performance goals. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Delivery Driver Supervisor

Badcock Home Furniture
Chattanooga, TN
04.2019 - 10.2021
  • Packing insulation into boxes for shipping, operating forklift, and final preparations of product for shipment.
  • Assigned and recorded job Numbers for 8 jobs per shift.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.

Package Handler

FedEx Ground
Chattanooga, TN
01.2018 - 12.2018
  • Sorting packages to load onto truck in warehouse environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.

Customer Service Representative

Southeastrans
Chattanooga, TN
02.2017 - 12.2017
  • Answering calls from members with Medicare to schedule non-emergency medical transportation.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Bike Ambassador

Chattanooga Bikes
Chattanooga, TN
03.2016 - 08.2016
  • Explaining bike transit system to people in community or vacationing in Chattanooga, handing out flyers, helping people remove their bikes from the station, showing people how to ride the bikes, Working alone for entire shift at times, etc.
  • Greeted customers and clients to create welcoming atmosphere.
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
  • Assisted team with operational policies and procedures to drive services.

Education

High School Diploma -

Hixson High School
Hixson, TN
05.2016

Skills

  • Excellent physical strength
  • Warehouse experience
  • Dependable
  • Microsoft Office
  • Forklift experience
  • POS Systems and Ordering Platforms
  • Customer Account Management
  • Customer Data Confidentiality
  • Data Entry and Maintenance
  • Building Customer Trust and Loyalty

Additional Information

  • 2

Timeline

Delivery Driver Supervisor

Badcock Home Furniture
04.2019 - 10.2021

Package Handler

FedEx Ground
01.2018 - 12.2018

Customer Service Representative

Southeastrans
02.2017 - 12.2017

Bike Ambassador

Chattanooga Bikes
03.2016 - 08.2016

High School Diploma -

Hixson High School
Ray Fuget