Deborah McCombs

Earned reputation for good attendance and hard work.

Maintained clean and well-organized environment to promote client happiness and safety.

Assisted disabled individuals to foster independence while still closely monitoring safety at all times.

• Entertained, conversed and read aloud to keep clients mentally alert.
• Helped with home management tasks, meal preparation, grocery shopping and routine cleaning.
• Arranged transportation and accompanied patients to doctors' offices and errands.
• Transported individuals to events and activities, within community

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Recommended Refund/Exchanges to customers, thoroughly explaining details.
• Responded to customer requests for products, services and company information.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Entered customer interaction details in DOMS to track requests, document problems and record solutions offered.

• Earned reputation for good attendance and hard work.
• Maintained clean and well-organized environment to promote client happiness and safety.
• Assisted disabled individuals to foster independence while still closely monitoring safety at all times.

• Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
• Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
• Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
• Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
• Reported concerns to supervisory to maintain optimal care for all client needs.
• Laundered clothing and bedding and changed linens 2 times per week to prevent spread of infection.
• Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
• Engaged client in physical and mental activities to sustain quality of life.

• Maintained high customer satisfaction by working quickly and accurately.
• Operated with safety and skill to avoid accidents and delays.
• Assisted elderly and disabled passengers entering and exiting shuttle.
• Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
• Collaborated with dispatchers to stay on top of pickups and dropoffs and adapted quickly to changing assignments.

• Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
• Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.
• Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
• Ambulated individuals with safe and effective strategies around home, public and medical locations.
• Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
• Helped clients maintain daily living standards by assisting with personal hygiene needs.
• Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.

• Evaluated customer account information to assess current issues and determine potential solutions.
• Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Documented conversations with customers to track requests, problems and solutions.