Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Timothy Joo

Austin,TX

Summary

Dynamic individual with hands-on experience in product development and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Focused on creating products that resonates with customers.

Overview

6
6
years of professional experience

Work History

Partner / Senior Consultant

Azoth Labs
01.2024 - Current
  • Built the entire customer support infrastructure for Amino Rewards, a leading health and fitness Web3 application partnered with the San Francisco 49ers
  • Developing and launching BeraScout, the leading Pump.fun V2 aggregator on Berachain.
  • Leading the BeraScout public raise of $1 million dollars at a 4 million dollar valuation.

Co-Founder / Head of Operations

HoudiniSwap
08.2022 - 12.2023
  • Managed all relationships with 3rd party exchanges to identify areas of improvement and negotiated improved service terms
  • Initiated and closed the first outside investment round of $250,000 from Theia Blockchain
  • Built and managed the entire customer support infrastructure using a combination of Telegram and Zendesk, achieving zero client funds lostdespite handling over $200 million in volume
  • Led all technical product meetings with development team, building feature roadmaps and establishing timelines for sprint cycles.

President

ATA Labs
06.2021 - 12.2021
  • Oversaw the development of the HoneyBabe NFT platform from launch to V1 beta in less than 4 months
  • Communicated with a development team of 4 individuals and a project manager to ensure that deliverables were being met on time and up to specifications
  • Engineered a successful exit to a competitor who opted to acquire our intellectual property and relationships in less than 6 months from company launch.

Full Stack Software Engineer

FitRankings
03.2019 - 07.2021
  • Redesigned the FitRanking client facing application by building new tools such as a registration questions builder, notification builder, and challenge analytics which allowed the company to pursue large enterprise deals and renewals such as H-E-B, Tough Mudder, and USA Triathlon
  • Participated in a large security overhaul of the FitRankings backend API and front end applications, which led to a series of major contracts with the US Air Force and the US Space Force
  • Built out the FitRanking Stripe integration from the ground up, leading to increased revenue from retail consumers of the FitRankings application
  • Led the FitRankings Support Team which involved personally answering and resolving hundreds of support tickets while also training the FitRankings intern on best practices for resolving support inquiries
  • Refactored the stats aggregation functionality in the FitRankings API by breaking down back end code into modular chunks, which set the foundations for new and improved challenge features for our enterprise clients.

Developer I

Chargify
08.2018 - 11.2018
  • Developed multiple React product features that were highly requested in feedback from the Customer Success and Design team, specifically a complex side bar navigation feature that was mobile optimized
  • Triaged bugs in the code base and implemented solutions to address the bugs as part of the Rapid Response Team, which reduced customer churn due to our work implementing features or fixing bugs.

Education

Bachelor of Arts - Legal Studies

UC Santa Cruz
Santa Cruz, CA
12.2012

Skills

  • Product Development
  • Strategic Planning
  • UI/UX
  • Customer Relationship Building
  • Administrative Management
  • Python
  • JavaScript
  • Ruby on Rails

Languages

Spanish
Limited Working

Timeline

Partner / Senior Consultant

Azoth Labs
01.2024 - Current

Co-Founder / Head of Operations

HoudiniSwap
08.2022 - 12.2023

President

ATA Labs
06.2021 - 12.2021

Full Stack Software Engineer

FitRankings
03.2019 - 07.2021

Developer I

Chargify
08.2018 - 11.2018

Bachelor of Arts - Legal Studies

UC Santa Cruz
Timothy Joo