Pauline Gongueh
Louisville
Summary
Dedicated professional with expertise in homecare planning, personal care, and mobility support. Demonstrates exceptional communication skills and problem-solving abilities to ensure high-quality care and support tailored to individual needs. Adept at fostering a hospitable environment that prioritises comfort and well-being, with a commitment to enhancing the quality of life for those served.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Caregiver
Neurorestorative
Louisville , Jefferson County
2024.07 - Current
- Participated in therapeutic activities with patients; enhanced mental well-being.
- Monitored vital signs regularly for early detection of health issues.
- Maintained clean environment to promote patient hygiene.
- Prepared healthy meals daily; promoted good nutrition habits among patients.
- Assisted with daily living activities for improved quality of life.
Customer Service Representative
McDonald's
Louisville, Colorado
2022.11 - 2023.06
- Provided top-notch support for increased customer satisfaction.
- Collaborated with sales team to maximise product visibility and sales.
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
- Offered technical support, leading to enhanced user experience.
Education
High School Diploma - IT
Marion C. Moore School
Louisville, Kentucky 2022.11 - 2024.07
Skills
- Home care planning
- Personal care
- Mobility support
- Communication skills
- Problem-solving
- Hospitality
Languages
English
Proficient (C2)
Affiliations
- Cooking
- Singing
Timeline
Caregiver
Neurorestorative
2024.07 - Current
Customer Service Representative
McDonald's
2022.11 - 2023.06
High School Diploma - IT
Marion C. Moore School
2022.11 - 2024.07