Dedicated Social Services worker focused on the best interests of children and correcting family issues aimed at appropriate reunification strategies. Professional understands family dynamics and the negative impacts of neglect and physical and emotional abuse on child development. I have over seven years of experience working with children and families to help provide a healthier relationship and quality of life. Authorized to work in the US for any employer
Overview
7
7
years of professional experience
Work History
Foster Care Success Coach
Dallas College
Irving, Texas
12.2021 - Current
Connect students with campus and community resources that assist with solving social, economic, emotional, and behavioral problems
Assist with helping students cope with social and academic issues
Responsible for creating and tracking all students supported through the Foster Care program
Conduct student intake and goal-setting meetings and provide timely referrals when needed
My focus is to develop, implement, and assess students ensuring regulatory compliance while focusing on ease of access for students and staff.
Created academic success plans and revised forms as needed; Utilizes data from referral forms, emails, applications, essays, transcripts, test results, service records, references, catalogs, schedules, handbooks, manuals, and reference materials.
Led and participated in workshops, presentations, and other Dallas College activities supporting the University’s goals by coordinating with the Associate Director, Student Academic Success Center, and implementing different strategies to improve retention of at-risk students.
I followed up with students via CRM, telephone, Zoom, Microsoft Teams, or scheduled appointments to maximize one-on-one coaching sessions.
I kept track of active student caseloads, identified and addressed problems/issues proactively to enhance student’s success to improve students’ conditional admittance or reinstatement status, course completion rates, and GPA.
Maintained professional knowledge in functional areas by reading professional literature, researching new trends, identifying external community resources, and developing referral systems when necessary.
Program Manager
Perot Museum of Nature and Science
Dallas, TX
07.2021 - Current
Initiate and cultivate respectful and productive relationships with community partners, Highschool stakeholders, industry mentors, and other supporters across the Dallas community.
Work closely with Learning colleagues to create, track, and oversee schedules and opportunities for teen participation that meet the needs and commitments of Learning programs. Work closely with coordinators of Program Delivery to help assign specific Teens to specific programs and duties; help create daily, weekly, monthly, and quarterly schedules that match Teen with program needs. Identify and track fulfillment of Teen training needs.
Oversee and help lead all Teen recruitment, placement, training, retention, safety, and appreciation to help create the most productive fit and maximize the value of Team participation for Teens, their families, staff, program participants, visitors, and community partners alike.
Oversee and help lead the Teen Programs curriculum, including but not limited to test and interview prep, soft skills training, mentoring, and other critical curricular areas.
Organize and, as necessary, safe travel with Teens on several trips each year to colleges, universities,museums, and other institutions within local, regional, and national communities.• Coordinate scheduling, site agreements, and partner relations
CPS Investigator
DFPS-State Of Texas
Fort Worth, TX
02.2021 - Current
Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case
Conducted in-depth assessments to determine if children were safe from harm and abuse at home
Devised and implemented safety plans for children suspected as victims of abuse or neglect
Reported child abuse in accordance with legal standards of mandatory reporters
Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
Goal Setting Prevention Specialist
Banister's Leadership Academy
Omaha, NE
10.2020 - 11.2020
Provided comprehensive case management services, including creating treatment plans and connecting
clients and families to appropriate resources
Displayed sensitivity to cultural and linguistic needs of clients and families served
Completed required documentation for continued therapy coverage by insurance companies to meet
deadlines
Participated in continuous improvement by generating suggestions, engaging in problem-solving
activities to support teamwork
Completed all paperwork, recognizing any discrepancies and
addressing them in a timely fashion.
Children and Family Services Specialist
Of Health And Human Services
Omaha, NE
05.2017 - 11.2020
Administered case management for dependant children to provide counseling and formulate treatment plans to determine long-term placement
Identified and reported signs and symptoms of violence, abuse and neglect for immediate intervention and remediation
Liaised with community organizations and provided resource and treatment referrals
Constructed comprehensive client treatment plans to establish goals and track progress
Conducted intake interviews and completed safety and risk assessments to understand client needs and discover issues that affect treatment.
Entrepreneurial Development Intern
Innovate Mississippi
Jackson, MS
07.2016 - 04.2017
Created interesting and entertaining posts for company's social media sites
Sourced initial funding to get business up and running while planning initial structure and making strategic first hires
Devised processes to boost long-term business success and increase profit levels
Oversaw and improved deliveries through proactive coordination of daily operations
Mapped income generating strategies to grow revenue.
Software Installation Specialist
Venture Technologies
Ridgeland, MS
01.2016 - 06.2016
Explained technical information in clear terms to non-technical individuals to promote better
understanding
Followed up with clients to verify optimal customer satisfaction following support engagement and
problem resolution
Responded to support requests from end users and patiently walked individuals through basic
troubleshooting tasks
Collaborated with vendors to locate replacement components and resolve advanced problems
Patched software and installed new versions to eliminate security problems and protect data.