Nakia Gaitan

: Assist patients in applying for federal, state, or private disability programs (such as SSDI and SSI). Gather medical evidence, fill out forms, and manage communication with caseworkers to prevent application denials

• Educated patients on their rights and available financial assistance programs.
• Developed informative materials to assist patients in navigating financial challenges.
• Advocated for patient access to financial resources and support services.

• Assisted in triaging patients to prioritize care based on severity of conditions.
• Monitored vital signs and documented changes to ensure accurate patient assessments.
• Collaborated with medical staff to prepare equipment and supplies for emergency procedures.
• Maintained a sterile environment by adhering to infection control protocols and guidelines.

• Managed patient check-in and registration processes efficiently.
• Assisted families with insurance verification and eligibility inquiries.
• Coordinated appointment scheduling to optimize clinic workflows.
• Communicated effectively with clinical staff regarding patient needs and updates.
• Ensured compliance with healthcare regulations during patient interactions.
• Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
• Stayed calm under pressure to and successfully dealt with difficult situations.

• Assisted healthcare providers with patient examinations and procedures.
• Maintained accurate patient records using electronic health record (EHR) systems.
• Coordinated patient scheduling to optimize clinic workflow and reduce wait times.
• Educated patients on treatment plans, medications, and follow-up care instructions.
• Conducted vital sign assessments and performed routine laboratory tests efficiently.
• Trained new staff on best practices in patient interaction and office procedures.

• Relevant Coursework
• Professional Development