Amanda Bamberg
Dallas,TX
Summary
Patient-focused professional offers support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Efficient in providing administrative support to team members, physicians, and all other clinical staff. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills. Demonstrated ability to improve patient satisfaction through empathetic communication and efficient resolution of concerns.
Overview
18
18
years of professional experience
Work History
Patient Care Technician/Unit Secretary
Children's Medical Center
Dallas, USA
02.2019 - Current
- Utilize Epic for accurate charting, paying close attention to detail
- Superuser on all Point of Care devices utilized by all staff
- Primary preceptor for newly hired technicians
- Group leader for annual goals for Emergency Department Patient Care Technicians
- Trained as a Critical Care technician and respond to level 1 trauma's
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Place peripheral IV's and splints, complete lab tasks, in and out catheters and respond to the needs of the RN's and Doctors with any assistance they may need in a procedure
- Completed the 'Drive your Development' plan to contribute continued success and improvement in my role as a PCT
- Provide feedback on trials that are implemented in the emergency department
- Provided direct patient care and assistance to healthcare team members.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
Patient Care Technician
Cook Children's Medical Center
Fort Worth, TX
06.2018 - 08.2019
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Provided emotional support for patients and families during difficult times.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Assisted with patient admissions, discharges and transfers.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Patient Care Technician/Unit Secretary
Texas Health Resources
Fort Worth, USA
01.2017 - 01.2019
- Performed hourly rounds and responded promptly to call lights
- Assisted patients with eating, bathing, and grooming supporting activities of daily living
- Educated patients and families regarding examination, treatments, and/or surgical procedures that I assisted in
- Communicated with patients to ascertain feelings and needed for assistance with social and emotional support
- Observed patients during my rounds of vital signs and reported any changes or concerns to primary nurse or charge nurse
- Responsible for collecting all morning labs on patients in the observation unit
- Primary preceptor for newly hired technicians
Patient Care Technician
Parkland Memorial Hospital
Dallas, USA
03.2012 - 12.2017
- Performed hourly rounds and responded promptly to call lights
- Assisted patients with eating, bathing, and grooming supporting activities of daily living
- Educated patients and families regarding examination, treatments, and/or surgical procedures that I assisted in
- Communicated with patients to ascertain feelings and needed for assistance with social and emotional support
- Observed patients during my rounds of vital signs and reported any changes or concerns to primary nurse or charge nurse
- Responsible for collecting all morning labs on patients in the observation unit
- Primary preceptor for newly hired technicians
Patient Care Technician
Mother Frances Hospital
Tyler , TX
07.2007 - 08.2009
- Provided direct patient care for adults and pediatric population and provided assistance to healthcare team members.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Explained treatment procedures to patients and their families.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Provided emotional support for patients and families during difficult times.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Certified Nursing Assistant
Heritage Oaks Nursing and Rehabilitation Center
Quitman, TX
07.2006 - 08.2007
- Obtained Certified Nursing Assistant License through training apprenticeship program.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Cleaned and sanitized patient rooms according to established protocols.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Education
Certified Nursing Assistant -
Quitman, TX07.2007
Some College (No Degree) - Business Management
Colorado State University-Global Campus
Global CampusSkills
- Patient Education
- Specimen Collection
- Emergency Response
- Patient Observation
- Vital signs monitoring
- IV Insertion
- Professional Bedside Manner
- Healthcare expertise
- Restocking supplies
- Clinical Training
Timeline
Patient Care Technician/Unit Secretary
Children's Medical Center
02.2019 - Current
Patient Care Technician
Cook Children's Medical Center
06.2018 - 08.2019
Patient Care Technician/Unit Secretary
Texas Health Resources
01.2017 - 01.2019
Patient Care Technician
Parkland Memorial Hospital
03.2012 - 12.2017
Patient Care Technician
Mother Frances Hospital
07.2007 - 08.2009
Certified Nursing Assistant
Heritage Oaks Nursing and Rehabilitation Center
07.2006 - 08.2007
Certified Nursing Assistant -
Some College (No Degree) - Business Management
Colorado State University-Global Campus
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