Charde Adams
Customer Service
Chicago,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Operations position in Customer Service/Sales environment. Ready to help team achieve company goals. Professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Mail Handler
UNITED STATES POSTAL SERVICE, USPS
Chicago, IL
10.2019 - 04.2020
- Maintained energy and enthusiasm in fast-paced environment.
- Performed routine preventive maintenance on sorting machines and removed envelope jams.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Exceeded goals through effective task prioritization and great work ethic.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used automated mail processing equipment to sort and collate mail.
Logistics Specialist
C.H Robinson
Chicago, IL
02.2017 - 04.2019
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Issued timely and accurate responses to both internal and external inquiries.
- Reviewed order data to verify transactions and shipping dates.
- Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
- Detected and resolved multifaceted issues related to business direction and operations.
- Used in-house tracking system to schedule shipments of goods to customer warehouses.
Service member
United States Navy
San Diego, CA
09.2014 - 02.2017
- Attended required training sessions and seminars.
- Advised on operations, intelligence and risk assessments in daily briefings.
- Provided strategic plotting and navigation for warfare areas.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Managed weapon handling, delivery and shipping systems.
Education
Associate of Arts - Human Services
Olive-Harvey College
Chicago, IL 09.2017 - 05.2019
Skills
Fee Collection
Clerical Support
Self-Motivated
Good Telephone Etiquette
Data Entry
Problem-solving skills
Timeline
Mail Handler
UNITED STATES POSTAL SERVICE, USPS
10.2019 - 04.2020
Associate of Arts - Human Services
Olive-Harvey College
09.2017 - 05.2019
Logistics Specialist
C.H Robinson
02.2017 - 04.2019
Service member
United States Navy
09.2014 - 02.2017