Kamya Robinson
USPS
Pinson,AL
4
years of professional experience
Results-driven professional with extensive experience at USPS, excelling in mail handling and delivery. Demonstrated strong organization and problem-solving skills while optimizing inventory control and ensuring timely service. Proven ability to collaborate effectively with teams and operate machinery safely, enhancing operational efficiency and customer satisfaction.
Developed dependable and efficient organizational skills within fast-paced logistics environment. Adaptable to new roles and capable of managing multiple tasks with precision and attention to detail. Looking to transition into new field, leveraging strong time management and communication abilities.
Work History
Mail Handler Assistant
10 Months- Followed postal safety, security, and handling procedures to protect mail integrity throughout workflow.
- Maintained clean, orderly work areas to support efficient sorting and reduce handling delays.
- Operated various types of machinery used in the mail handling process safely and efficiently.
- Optimized inventory control by accurately tracking incoming parcels and updating storage locations as needed.
- Collaborated closely with postal carriers to ensure smooth handoff of sorted mail for final delivery steps.
- Labeled, weighed and processed mail and packages for efficient distribution.
- Operated postal machines, including postage meters and mail-processing machines.
Customer Service Representative
2 Years 4 Months- Resolved account inquiries and transaction issues through phone, chat, and branch support channels.
- Assisted customers with online banking enrollment, password resets, and digital payment navigation.
- Processed deposits, withdrawals, transfers, and stop payment requests with accuracy and compliance.
- Verified customer identities and maintained confidentiality while handling sensitive account information.
- Documented service interactions in banking systems to support follow-up and issue tracking.
- Educated customers on fees, account features, and self-service options to improve banking experience.
Mail Carrier
1 Year 1 Month- Sorted outgoing mail and packages for accurate route delivery.
- Delivered letters, parcels, and certified items along assigned route.
- Collected postage, signatures, and customer payments for accountable mail.
- Loaded postal vehicle with organized mail trays and parcels.
- Navigated route changes while maintaining timely, efficient delivery service.
- Adhered to USPS safety procedures and secure mail-handling standards.
Education
High School Diploma
Skills
Safety procedures
Lifting techniques
Problem-solving skills
Workplace safety
Team collaboration
Machine operation
Truck loading
Shipment preparation
Machinery troubleshooting
Loading and unloading
Fee collection
Service oriented
Strong organization skills
Attention to detail
Multitasking
Active listening
Decision-making
Basic maintenance
Equipment operation
Timeline
Mail Handler Assistant
USPS
12.2025 - CurrentRead More
Customer Service Representative
Regions Bank
08.2023 - 12.2025Read More
Mail Carrier
USPS
07.2022 - 08.2023Read More
Wenonah High
High School Diploma
Read More