Bethzalie De La Cruz
Bronx,NY
Summary
Knowledgeable and dedicated customer service professional. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Progressive Health Education Specialist with experience helping families and individuals lead healthy lives. Monitored and evaluated programs that teach healthy lifestyle choices.
Overview
6
6
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
Babysitter
Child Care
The Bronx, NY
03.2015 - 07.2019
- Safeguarding children and providing them with adequate care
- Communicated positively with children and guardians.
- Assisted children with homework assignments and special projects across different subjects.
Customer Service
Royal Prestige Marketing
New York, New York
04.2018 - 07.2018
- Promptly responded to inquiries and requests from prospective customers.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Health Care Aide
Summit
Coney Island , New York
08.2020 - 01.2022
- Completed dusting, washing dishes, laundry and vacuuming for patients.
Phlebotomy Technician Extern
AMTH Medical Pc
The Bronx, NY
01.2022 - 03.2022
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Education
Personal -
New York Medical Career Training Center
Flushing, NY01.2022
Bachelor of Science - Dietetics And Nutrition
Lehman College of The City University of New York
The Bronx, NY 01.2021 - 05.2022
Associate of Science -
Bronx Community College of The City University of New York
The Bronx, NY 10.2019 - 08.2020
High School Diploma -
Manhattan Bridges High School
New York, NY01.2018
Skills
- Certified in first Aid and CPR
- Multitasking and Prioritization
- Child psychology knowledge
- Communication skills
- Calm and Professional Under Pressure
- Customer Data Confidentiality
Certification
Behavior Management
Activity Planning
Child Safety Procedures
Exercise and outdoor activities
Discipline understanding
. Giving medicines as appropriate
Follows directions
Certified in First Aid and CPR
Superior communication skills
Educational support
Child psychology knowledge
Timeline
Phlebotomy Technician Extern
AMTH Medical Pc
01.2022 - 03.2022
Bachelor of Science - Dietetics And Nutrition
Lehman College of The City University of New York
01.2021 - 05.2022
Health Care Aide
Summit
08.2020 - 01.2022
Associate of Science -
Bronx Community College of The City University of New York
10.2019 - 08.2020
Customer Service
Royal Prestige Marketing
04.2018 - 07.2018
Babysitter
Child Care
03.2015 - 07.2019
Personal -
New York Medical Career Training Center
High School Diploma -
Manhattan Bridges High School