MARY BELLE NELSON ARCE
Alpharetta,GA
Summary
Qualified and tenacious individual armed with broad-based background and skills in the areas of nursing, nursing informatics, and clinical analysis. Well-experienced at building, maintaining, and troubleshooting Cerner Millennium PowerPlans for both the acute and ambulatory settings. Displays outstanding ability to integrate the electronic medical system, software applications and databases - ProVation, Cisco Jabber, WebEx, Innotas, etc., coordinate, and implement practices and procedures to bring significant improvements in healthcare services towards the successful attainment of organization goals. Determined to implement earned skills and knowledge for the rapid growth of the prospective organization by working effectively and consistently.
Overview
28
28
years of professional experience
1
1
Certification
Work History
RN Oncology Radiation
WellStar North Fulton
07.2022 - Current
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs with 90% approval rating.
- Collaborated with interdisciplinary teams to improve communication and patient outcomes by 5-10%.
- Educated patients, families, and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options with almost complete satisfaction by all patients.
- I have worked in multiple areas as needed to improve patient care.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall well-being.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
- Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Senior Analyst
Department of Defense Legatum
08.2020 - 10.2022
- Essential worker during Covid to train end users throughout the US military on MHS Genesis
- Ambulatory (Including Ancillary, Clinical Staff Support, Nurses, Med Techs, Providers, and inpatient providers), Front Desk and Schedulers) Super Users, T3, and End User
- Laboratory (including nontechnical and general tech, microbiology, and Blood Bank) to Super Users and End Users
- Dentrix (OFMS, Providers, Front Desk, Schedulers, Providers, Managers and Commanders, Billing, etc) Super Users, End Users, and included the USCG specialized training remotely
- Support of go-lives throughout the DoD sites including JBER Alaska
- Ft. Riley
- Military bases: Polk, Luke, Hill, Balboa, San Diego, Tripler, Lackland, and BAMC
- Trained Oncology, Dentrix, Inpatient Nursing, Ancillary, troubleshooting, Mass Vaccine, Mass Readiness
RN/Senior Nurse Analyst
ALKU - CDHS
01.2020 - 07.2020
- Served on physician track for one-on-one virtual training for providers of Cerner Milleneum!
- Worked on revamping power plan builds especially related to mental health services.
- Revision and build of new IPOCS for mental health
- Education of numerous ancillary and provider positions in using Cerner Millennium
- Monitoring and training for new hires for this permanent position
- Worked closely with Patricia Dunham and other supervisors on education and training
- Elbow support for three weeks before Co-vid shutdown
- Collaborated with interdisciplinary teams to create comprehensive patient care plans, resulting in better health outcomes.
RN/Sr. Clinical Analyst
Covenant Healthcare - Leidos
02.2018 - 12.2019
- Served on physician track and inpatient nursing ancillary teams
- Participated in resolution of break- fix and immediate enhancement needs during 6-month full implementation project through use of Easy Vista- improved response time from days to hours
- Provided service desk support through Easy Vista to troubleshoot and maintain eCare system post wave-4 go-live CO
- Collaborated with build and architectural maintenance for long-term care and senior behavioral health teams
- Designed and maintained IPOCs and supported PowerNote build and maintenance
- Provided onsite support during implementation and optimization with continuing education for sites post go-live
- Supported ongoing optimization projects through use of DCP tools, pref and priv maint, and Bedrock
RN/Clinical Analyst
Dignity Health - Apex Solutions Inc.
09.2017 - 12.2017
- Strategic member of the Power Chart Ambulatory (PCA) Implementation Team
- Participated in Future State Workflow of 6 Hematology/Oncology, Infusion Center, and Gynecological/Oncological clinics
- Promoted open dialogue to ensure that standards will be met and that optimization projects meet deadlines of multiple go-live waves prior to August 2018
- Created DCW for Personnel, Providers, and Leadership team for CORE
- Design Education for Learning Solutions Team -goes to providers and end users
- This education supplements the future state workflow to be used during and post go-live
- Participated in Go-Live at the Stockton Ambulatory Specialty and Surgical Clinics
- Work closely with multiple teams to standardize evidence-based care of oncology patients that meet or exceed regulatory and certification guidelines
- This includes overseeing regimen build with the Pharmacy team
- Design of IT Test scripts through ALM system and participate in HIT Testing
- Design, implement, and maintain workflows for Cerner PCA Power Chart Ambulatory
- Cerner PCO Power Chart Oncology
- Troubleshooting issues through use of Cerner Wiki and U Learn
RN/Clinical Analyst
Adventist Health
12.2013 - 09.2017
- Senior member of the Physician Experience Team-PowerPlan division
- Team: Create and maintain PowerPlans00% of all clinics.
- Use of Remote Data Entry, Cisco, Cerner, ProVation, Legacy HEAT, SMS, Healthstream, HNA User, Explorer Menu, and other software management systems
- Cerner PowerPlans for both acute and ambulatory and for single phase, multi-phase, and auto-initiate
- Design Education for Learning Solutions Team -goes to providers and end users
- Use of Cerner Wiki and Service Request for Heat Queue
- Maintenance of Legacy HEAT Queue and CRM ticketing system for troubleshooting and resolution of issues
- With the Cerner Millennium system
- In-depth knowledge and experience of ProVation to improve design, implementation, and use by end users of PowerPlans
- This system included use of UpToDate for support of the evidence-based care and standardization of PowerPlans used in both the acute and ambulatory systems
- Cerner Fundamentals; Cerner PIC; Cerner Power Chart; Cerner Power Chart Ambulatory; Cerner Power Chart Maternity; Cerner Building and Maintaining Power Orders
- Cerner Building and Maintaining Power Plans; Cerner Architectural Troubleshooting and Maintenance
- Nursing Informatics Bootcamp with Susan K
- Newbold
- Further supported building and maintaining databases, project management activities, etc
- Active Participation with implementation of Lodi Memorial Hospital Go-Live, overcoming barriers, getting providers to participate as physician champions and elbow support
RN/Clinical Analyst - Telemetry
Ft. Duncan Medical Center
02.2011 - 08.2013
- Project leader for CERNER Fusion program locally and working with other UHS leaders and CERNER leaders
- Use of Remote Data Entry, Dameware, SMS, Healthstream, and other software management systems
- Participated in Full Life Cycle Implementation of Cerner-DCW of all personnel and providers, development of training materials and training activities, elbow support for nurses, providers, and ancillary service
- Database development and integration
- I was actively involved in creating IT Test Scripts, HIT testing (equipment, DCW development, and workflow processes improving process by 90%.
- Included work in Pharmacy with pyxis integration, HIM, Admissions and Billing, and other applications for Rad Net, Pharm Net, SurgiNet, First Net, and Care Net
- Women's Health projects included Phillips OB Trace View and Cerner Powerchart Maternity Implementation over 2.5 years
- Power Chart Millennium; Power Chart Maternity
- Experience in workflow processes that involve Meaningful Use stages 1 and 2, and CPOE
- Senior Educator for employees: OPUS OM, OB Trace View, Exit Care, Forms on Demand
- Extensive quality management of Phillips OBTV program
- Direct patient care responsibilities
- Including intervention and treatment on a busy 40 bed medical-surgical unit with telemetry
RN Charge Nurse/Preceptor/Educator
Flagstaff Medical Center
08.2001 - 07.2007
- Project leader for CERNER Fusion program locally and working with other UHS leaders and CERNER leaders
- Use of Remote Data Entry, Dameware, SMS, Healthstream, and other software management systems
- Participated in Full Life Cycle Implementation of Cerner-DCW of all personnel and providers, development of training materials and training activities, elbow support for nurses, providers, and ancillary services
- Database development and integration
- I was actively involved in creating IT Test Scripts, HIT testing (equipment, DCW development and workflow processes
- Included work in Pharmacy with pyxis integration, HIM, Admissions and Billing, and other applications for Rad Net, Pharm Net, SurgiNet, First Net, and Care Net
- Women's Health projects included Phillips OB Trace View and Cerner Powerchart Maternity Implementation over 2.5 years
RN CPBG Educator/Program Manager/Clinic RN
Navajo County Health Department
11.1996 - 08.2001
- Program Manager of a county block grant for women of child-bearing ages that decreased teen pregnancy in Navajo County from over 27% down to 19% within three years
- Worked closely with the WIC and Early Childhood Intervention Programs to provide services to low-income families in Navajo County
- Worked as a member of the county health department and provided the following services to the community members: Mass Vaccine Clinics in the public setting and within the local school districts around the county, Direct Observation of medical treatment for active Tuberculosis patients, Family Planning and STD Prevention/treatment programs to teens and adults in the county
- Created a teen advocacy program with the local law enforcement, social workers, news media, and other social service agencies (Including local schools) to create a unique teen conference annually that offered assistance with completing high school, teen parenting, gang prevention services, etc ..
Education
Master of Science - Nursing Informatics
Walden University
Minneapolis12-2014
Masters of Science - Public Health Leadership
Capella University
Minneapolis, MN12.2012
Bachelor of Science - Nursing
Northern Arizona University
Flagstaff, AZ12.2003
Skills
- Basic life support
- Compassion and empathy
- Quality improvement
- Family and patient relationships
- Coordinate care as recommended at STAT Clinics and tumor boards
- Collaborate with the navigation team
- Coordinate delivery and documentation of safe quality patient care
- Complete all professional and mandatory competencies and population-specific education
- EPIC EMR
- ARIA
- Clinical judgment
Accomplishments
I have worked for over 40 years in the field of nursing. I have been able to build strong patient/family bonds, and co-worker bonds, work closely with physicians and other healthcare team members for a diverse population, and go above and beyond what is expected. I am still in love with nursing.
Licenses
Registered Nurse, Texas
Expertiseandqualifications
- Complete Life Cycle Implementation of GO Live including both Big Bang and Waves. Familiar with Care Admin, BMDI, Care Aware.
- Four years of In-depth experience with DCP Tools and Bedrock Wizard for building and maintaining Cerner Millennium IPOC and PowerPlans for both the acute and ambulatory settings.
- Four years of detailed design and implementation of PowerPlans via strict governing processes.
- Experience using Cerner Method M (particularly issues log, workflow designer and test builder).
- Experience with orders including troubleshooting, creating, and modifying tasks and task types.
- Providing technical support, diagnosis of application errors, and troubleshooting with system issues through programs such as the Legacy HEAT system, Innotas Tracking system, DAMEWARE, Cisco, etc.
- Work with Cerner team to create SR, CR, and Obligations as needed when localized troubleshooting fails to offer a solution.
- Interpreting, modifying, analyzing and designing clinical systems, data and information. This includes experience with Event Set Hierarchy.
- Implementing applications, tools, and processes that assist clinicians with the management of data in patient care and the provision of health care. Recommending innovative ideas, processes, and/or procedures for enhancements, additions, and modifications to improve existing systems.
- Assisting Cerner CORE team of architectures with the configuration and setup of new users within the clinical systems via HNA users, including the use of priv. and pref. maintenance tools.
- Design and implement educational and clinical services programs; support end-user training.
- Troubleshooting and modification of mPages and iView Bands.
- Troubleshooting, creating and modifying DTAs, nomenclature, code sets dynamic groups and conditional logic.
- Soft skills in coaching and teaching others Cerner build tools and troubleshooting techniques.
Certification
BLS
Radiation Oncology Certificate of completion
Oncology Infusion is in process
Timeline
RN Oncology Radiation
WellStar North Fulton
07.2022 - Current
Senior Analyst
Department of Defense Legatum
08.2020 - 10.2022
RN/Senior Nurse Analyst
ALKU - CDHS
01.2020 - 07.2020
RN/Sr. Clinical Analyst
Covenant Healthcare - Leidos
02.2018 - 12.2019
RN/Clinical Analyst
Dignity Health - Apex Solutions Inc.
09.2017 - 12.2017
RN/Clinical Analyst
Adventist Health
12.2013 - 09.2017
RN/Clinical Analyst - Telemetry
Ft. Duncan Medical Center
02.2011 - 08.2013
RN Charge Nurse/Preceptor/Educator
Flagstaff Medical Center
08.2001 - 07.2007
RN CPBG Educator/Program Manager/Clinic RN
Navajo County Health Department
11.1996 - 08.2001
Bachelor of Science - Nursing
Northern Arizona University
BLS
Radiation Oncology Certificate of completion
Oncology Infusion is in process
Master of Science - Nursing Informatics
Walden University
Masters of Science - Public Health Leadership
Capella University
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