Well-rounded Low-Voltage Tech with over 20 years experience in the trade installing various Networks and hardware ranging from Audio/Video Conference, TV mounting. Structured Cabling, IDF and Data Center buildout, Fire and Alarm, Access Control, Security systems, and DAS GPS. Strong Customer Service and Communication background working in Commercial and residential settings.
Hi, I’m
Stephen F. Sheppard Jr
Oakley,CA
Summary
Work History
TekSystems, Inc
Low Voltage Installer/Technician
Job overview
- Install low-voltage networks including WAPs, AV Video Conferencing, TV mounting, Security cameras, monitors and hardware installation.
- Pulling, wire management, termination, testing and troubleshooting and hardware installation.
- Schematic and blueprint reading, labeling, proficient with power tools, Scissor and Boom lifts.
Outsource, Inc
Voltage Installer/Technician
Job overview
- Installing Structured Cabling in construction, commercial and residential environments
- Pulling, testing, terminating and labeling of Cat 6, coax, fiber optic and DAS cabling
- Installed, provisioned and troubleshoot network hardware including servers,patch panels, digital cameras, VoIP phones, AN, WAPs, POS and GPS systems
- Data center relocation, rack and stack, rewiring and cut sheet documentation
- Termination of RJ45 jacks and wire management in IDF.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations
- Scheduled and performed maintenance, repair and upgrades of existing equipment and systems
- Established and maintained effective working relationships with vendors and contractors to support operations
Verigent Inc
Job overview
- Low-Voltage Cabling Tech
- Installation of networking hardware, security systems, cameras, WAPs and digital time clocks at Amazon Distribution Center
- Pulling, RJ45 punchdown termination, Fluke testing, labeling and wire dressing in IDF closets
- Proficient in use of boom lifts and scissor lifts for large-scale projects.
Path, Inc
Service Technician/ Installer
Job overview
- Installed, Troubleshoot and Provisioned network hardware including CATV
- POS, WAPs, modems, routers, switches and cameras
- Performed remote configuration of IP addresses and system connectivity via bridge TAC using laptop and DB9 Cisco console cable
- Service clients with system failure or faulty equipment.
Education
2002
University Overview
San Francisco State University Broadcast Communications, Advantage Career TrainingSan Francisco, Oakland, CA
Center BICSI Certified Installer Level III
1993
University Overview
San Francisco State UniversitySan Francisco, CA
Bachelor of Arts from Radio And Television Broadcasting
07.1992
University Overview
Northeastern UniversityBoston, MA
AA from Speech Communication
1989
University Overview
Skills
- Issue Diagnosis
- Customer Satisfaction
- Safety Procedures
- Verbal and Written Communication
- Theater Systems
- Wire Pulling
- Troubleshooting Techniques
- Effective Customer Communication
- Schematics Reading
- Hand and Power Tool Operation
Timeline
Low Voltage Installer/Technician
TekSystems, Inc
Voltage Installer/Technician
Outsource, Inc
Verigent Inc
Service Technician/ Installer
Path, Inc
San Francisco State University Broadcast Communications, Advantage Career Training
Center BICSI Certified Installer Level III
San Francisco State University
Bachelor of Arts from Radio And Television Broadcasting
Northeastern University
AA from Speech Communication
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