Strategic Data Center Security Specialist Candidate with hands-on AWS infrastructure expertise and 14 months as an Embedded Data Center Technician. Manages multi-million-dollar projects and leads cross-functional teams, ensuring strict physical security compliance and optimizing asset reliability. Focused on enhancing security protocols and operational efficiency in fast-paced environments.
Overview
2
2
Languages
1
1
Certification
10
10
years of professional experience
Work History
Data Center Low Voltage Technician (AWS CMH)
I2g Systems
Columbus, OH
08.2025 - Current
Installed, tested and maintained low voltage systems such as fire alarms, CCTV, access control and audio and visual equipment.
Installed low voltage systems for security, data, and communication networks.
Maintained and repaired existing low voltage equipment and wiring.
Performed termination of cables including Cat5E, Cat6 and coaxial cables for various systems.
Troubleshot electrical issues in various low voltage equipment and systems.
Troubleshot electrical circuits in order to identify the root cause of system malfunctions.
Resolved complex technical issues with minimal supervision from senior technicians.
Utilized troubleshooting methods to remove malfunctioning components and identify wiring issues, restoring systems to operational status.
Conducted root cause analysis on recurring problems and outages in Data Center environment to identify and resolve underlying issues.
Monitored performance of installed systems to ensure optimal operation and reliability.
Conducted routine maintenance on installed systems to ensure optimal performance.
Inspected equipment for signs of wear or damage before performing maintenance services.
Documented technical procedures and system configurations for future reference.
Trained junior technicians on low voltage system operations and safety protocols, improving overall team competency and effectiveness.
Followed safety protocols to ensure compliance with industry standards and regulations.
Responded quickly to emergency situations involving critical systems located within the facility.
Installation Manager
West Shore Home
columbus, OH
01.2024 - 05.2025
Achieved a 31% increase in P&L growth as Installation Manager at West Shore Home, enhancing operational performance through targeted staff training and process improvements over 2 years.
Increased departmental revenue by implementing targeted hiring and training programs.
Established culture of accountability and safety compliance by conducting regular performance evaluations and safety training for installation staff.
Analyzed complex blueprints and contracts for 700+ projects, minimizing errors and addressing customer complaints through effective communication and problem-solving.
Coordinated daily schedules, crew assignments, and jobsite logistics for efficient project completion.
Service Technician
West Shore Home
Cincinnati
01.2023 - 01.2024
Installed home improvement products in customer residences, ensuring proper fit and functionality. with precision and attention to detail.
Installed home improvement products in customer residences, ensuring proper fit and functionality with precision and attention to detail.
Corrected operational errors and resolved complex installation issues at West Shore Home, improving service quality during 8 months of experience.
Organized and serviced tools and equipment regularly to ensure optimal performance and compliance with safety standards. to ensure safety and efficiency during operations. and equipment for optimal performance and safety compliance.
Maintained tools and equipment to ensure safety and efficiency during operations. and equipment for optimal performance and safety compliance.
Inspected job sites for installation requirements, safety concerns, and material readiness before starting work.
Level 4 trainer
West Shore Home
Columbia
01.2022 - 01.2023
Led safety training sessions, reinforcing best practices and ensuring compliance with OSHA and company safety protocols.
Trained and mentored new team members, improving their skills and supporting operational efficiency.
Implemented continuous improvement initiatives, streamlining workflows to enhance productivity.
Fostered strong customer relationships, ensuring satisfaction through effective communication and prompt problem resolution.
Analyzed blueprints and specifications to ensure compliance with project requirements and safety standards.
Installation Manager
West Shore Home
Columbia
01.2020 - 01.2022
A results-driven Installation Manager with 1 year of experience at West Shore Home, specializing in driving P&L Growth and operational excellence. Successfully increased departmental revenue through targeted hiring and training programs. while maintaining high standards of employee performance, accountability, and safety compliance. Expert in reviewing complex blueprints and contracts to ensure job-site success and providing decisive, calming resolution to complex customer complaints and issues.
Oversaw installation processes, completing projects on schedule and improving customer satisfaction.
Trained and mentored installation teams on best practices and safety protocols, promoting a culture of safety and compliance.
Facilitated client communication to address concerns, ensuring service quality and client satisfaction.
Led installation teams to deliver consistent bathroom remodeling quality and customer-ready finishes.
Trained installers on company standards, safety procedures, and proper tool usage.
Monitored workmanship to ensure compliance with installation guidelines and customer expectations.
Resolved on-site issues quickly to keep projects moving and minimize service delays.
Partnered with sales and operations to align installation plans with customer commitments.
Lead Installer
West Shore Home
Greensboro
01.2017 - 11.2018
Developed skills over two years, mastering craft and supporting teammates, leading to promotion to lead installation department in Columbia, SC.
Installed home improvement products with precision, ensuring customer satisfaction through attention to detail.
Installed home improvement products with precision and attention to detail.
Worked with team members to complete projects efficiently. to ensure timely project completion.
Regularly checked and repaired tools and equipment for safety. to ensure optimal performance and safety.
Led installation crews through bathroom remodeling projects, ensuring consistent quality and code compliance.
Trained installers on shower systems, wall surrounds, and finishing techniques for accurate job completion.
Coordinated daily work orders, material readiness, and jobsite sequencing to keep installations on schedule.
Welder
Austin Electrical Enclosures
Yadkinville
05.2018 - 08.2018
Set up and operated hand and power tools, shielded and gas metal arc welding machines to achieve precise fabrication
Adjusted weld machines to correct settings prior to weld applications for precision and waste reduction
Fabricated shop parts according to blueprints to meet specifications
Prepared material surfaces for welding by removing loose materials and thick scale, slag, or rust
Chipped away debris and thick crusts of rust, slag, and other materials to prepare surfaces for welding.
Cleaned and degreased weld joints to ensure optimal performance
Dismantled, straightened, reshaped, and reassembled parts to repair manufactured products
Organized tools and materials for easy access, maintaining efficient shop operations and cleanliness of floor and machinery
Fabricated welded components for electrical enclosures using blueprint specifications and precision measurements.
Performed MIG and TIG welding on sheet metal assemblies, maintaining consistent fit and finish.
Inspected welds for quality, alignment, and structural integrity before final assembly.
Education
High School Diploma -
Forbush High School
East Bend, NC
01-2010
Skills
Low voltage systems
Data center operations
Network troubleshooting
System configuration
Network support
Client communication
Technical mentoring
Technical training
Low voltage equipment maintenance
Operational analysis
Root cause analysis
Team collaboration
Safety protocols
Blueprint interpretation
Low voltage wiring
Hardware troubleshooting
Network administration
Customer engagement
Effective communication
Conflict resolution
Troubleshooting techniques
Problem solving
Attention to detail
Issue diagnosis
TCP/IP protocol
Linux Systems
Circuit troubleshooting
Cable termination
System maintenance
Safety compliance
Performance monitoring
Team training
Emergency response
Problem solving
Troubleshooting techniques
Schematic reading
Repair work
Project coordination
Low voltage cabling
Security system installations
Low voltage cabling
Issue diagnosis
Security system maintenance
Fault tracing
Verbal communication
Access control systems
IP networking
Circuit testing
Wireless network installation
Certification
OSHA 30 - L.E.A.D - Google IT Support Professional Certificate - Google Network Security Specialization - Google Cybersecurity Professional Certificate