Ryan Isabell
GILBERT,AZ
Summary
High-achieving Support Manager familiar with documentation, compliance and technical requirements. Eight years of progressive experience in shipping and receiving, and dock operations. Decisive leader and strategic problem solver.
Overview
9
9
years of professional experience
Work History
Support Manager
Dillard's
Gilbert, AZ
05.2016 - 08.2020
- Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
- Improved both housekeeping and support team performance by devising successful training methods and programs.
- Evaluated employee job performance and motivated staff to improve productivity.
- Conducted performance evaluations of department staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
- Inspected and counted items received and checked against invoices or other documents while recording shortages and rejecting any damaged goods.
- Determined shipping methods and prepared bills of lading, invoices, and other shipping documents.
- Installed and maintained various electronic equipment including registers, and workstations; both locally and at remote locations
- Oversaw monthly budgets for support department
Dock Associate
Dillard's
Gilbert, AZ
02.2012 - 05.2016
- Prepared and unloaded freight of various sizes from semi-trailers.
- Maintained smooth dock operations in deadline-driven environments.
- Arranged stock in line with storage guidelines and moved out for shipment onto sales floor.
- Assisted in shipping and receiving duties
- Delivered various product to customer locations.
- Maintained a clean and safe work environment for customers and employees
Education
Associate of Applied Science - Network And System Administration
Maricopa Community Colleges - Chandler-Gilbert Community College
Chandler, AZ12.2021
Skills
- Technical support understanding
- Personal Computer Diagnostic & Repair
- Team development
- Proficient in Microsoft Word, Excel, PowerPoint and Outlook
- 60 wpm
Timeline
Support Manager
Dillard's
05.2016 - 08.2020
Dock Associate
Dillard's
02.2012 - 05.2016
Associate of Applied Science - Network And System Administration
Maricopa Community Colleges - Chandler-Gilbert Community College