Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Isha Mody

Las Vegas,Nevada

Summary

Dynamic and team-oriented Project Manager with 5 years of experience in asset management, risk mitigation and project leadership. Innovative and driven with passion for delivering high-quality work. Detail-oriented and focused on maintaining organization and identifying opportunities for process improvements.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Project Manager

GridSecurity
04.2022 - Current
  • Identify plans and resources required to meet project goals and objectives for over 30 power plant facilities.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Utilize Zoho project management platform and Microsoft products to monitor project progress and streamline internal/external communication.
  • Facilitate Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.

Project Coordinator

Tesla
09.2020 - 04.2022
  • Managed over 350 homeowner accounts by reviewing and mitigating discrepancies and collaborating with account team members.
  • Assisted with onboarding newly hired staff members and coached on task prioritization.
  • Built strong relationships with internal and external stakeholders and devised strategies, initiatives and events promoting products and services.
  • Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
  • Facilitated post-project evaluations to identify lessons learned and apply insights gained to future initiatives, continuously improving the overall project coordination process.

Guest Service Representative

Wynn Resorts
02.2020 - 09.2020
  • Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
  • Accurately documented multi line calls and caller information in OPERA software and made updates to data as needed.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Collaborated closely with colleagues across departments to enhance overall guest experience throughout their stay.

Education

Bachelor of Science - Information Systems

University of Nevada - Las Vegas
Las Vegas, NV
05.2023

Associate of Arts - Business Administration And Management

College of Southern Nevada
Las Vegas, NV
05.2021

High School Diploma -

Valley High School
05.2019

Skills

  • Scrum Methodology
  • Waterfall Methodology
  • Microsoft Suite
  • Risk Management
  • Problem Solving
  • Strategic Planning
  • Cross-Functional Collaboration
  • Client Relations
  • Scope Management
  • Contract Management

Certification

  • Google Project Management: Specialization - 2022

Timeline

Project Manager

GridSecurity
04.2022 - Current

Project Coordinator

Tesla
09.2020 - 04.2022

Guest Service Representative

Wynn Resorts
02.2020 - 09.2020

Bachelor of Science - Information Systems

University of Nevada - Las Vegas

Associate of Arts - Business Administration And Management

College of Southern Nevada

High School Diploma -

Valley High School

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Isha Mody