Alyssa Henderson
Salinas,CA
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
4
4
years of professional experience
Work History
Hiring and Training Support Specialist
Language Line Solutions
05.2021 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Utilized ticketing system to track customer requests and prioritize urgent needs.
- Troubleshot hardware, software and network issues to identify and rectify discrepancies.
- Communicated with clients to verify roots and causes of computer problems.
- Managed over 30 client interactions per day
Administrative Assistant
Toyota
08.2020 - 05.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Recruiting Assistant
Farmers Insurance
12.2019 - 08.2020
- Maintained and organized electronic files for applicants and tracked feedback created throughout interview process.
- Assisted with background checks and verification of licenses.
- Handled verification of employment and other routine employee requests.
- Pre-screened applicants and scheduled interviews with appropriate team members if needed.
Education
Associate of Arts - Business Administration
Central Coast College
Salinas, CA12.2019
Skills
- Tracking and Documentation
- Collaborative Team Player
- Training Material Development
- Troubleshooting and Diagnostics
- Training and Development
- Administrative Support
- Calendar Management
- Project Planning
- Recruiting and Hiring
- New Hire Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Hiring and Training Support Specialist
Language Line Solutions
05.2021 - Current
Administrative Assistant
Toyota
08.2020 - 05.2021
Recruiting Assistant
Farmers Insurance
12.2019 - 08.2020
Associate of Arts - Business Administration
Central Coast College