Bachelor of Administrative Studies - Business Administration
Devry University
06.2021 - Current
Home Health Aide
Grace & Mercy Home Health Center
02.2020 - 03.2021
Claims Representative
FusionHealth
02.2016 - 11.2020
Customer Service Representative
GNC Live Well
06.2014 - 11.2018
Data Entry Clerk
EDM AMERICA
08.2009 - 01.2012
Daycare Teacher
Lugoff Baptist Church
03.2006 - 10.2008
High School Diploma -
Camden High School
Work History
Home Health Aide
Grace & Mercy Home Health Center
Camden, SC
02.2020 - 03.2021
Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
Provided mobility assistance such as walking and regular exercising.
Completed medical and program reports and maintained records following clinic standard operating procedures.
Claims Representative
FusionHealth
Columbia, SC
02.2016 - 11.2020
Examined reports, accounts and evidence to determine integrity and accuracy of information.
Proposed settlements for uncomplicated issues to resolve claims.
Checked level and type of coverage and evaluated contracts.
Presented insurance options to customers in order to close sales on new policies.
Customer Service Representative
GNC Live Well
CAMDEN, SC
06.2014 - 11.2018
Answered product and service questions, suggesting other offerings to attract potential customers.
Answered customer telephone calls promptly to avoid on-hold wait times.
Delivered prompt service to prioritize customer needs.
Data Entry Clerk
EDM AMERICA
Remote , SC
08.2009 - 01.2012
Scanned documents and saved in database to keep records of essential organizational information.
Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Daycare Teacher
Lugoff Baptist Church
Lugoff , SC
03.2006 - 10.2008
Developed age-appropriate activities and programs for children [Number] to [Number] years old.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Education
High School Diploma -
Camden High School
Camden, SC
Bachelor of Administrative Studies - Business Administration
Devry University
Online
06.2021 - Current
Skills
Patient Care Recordkeeping
Patient Health Assessments
Healthcare Education
Summary
Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Customer Service Representative at Abundant Grace Home Health Services, Inc.Customer Service Representative at Abundant Grace Home Health Services, Inc.