Summary
Overview
Work History
Education
Skills
Own and operate Heartfelt Creation, a handmade jewelry business
Timeline
Generic

Annika Marks

Midland,United States

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Culinary Team Member

Great Lake Loons
05.2023 - Current
  • Enhanced customer satisfaction by providing exceptional culinary experiences and attentive service.
  • Streamlined kitchen operations for increased efficiency and improved meal preparation times.
  • Collaborated with team members to create innovative menu items, resulting in positive feedback from patrons.
  • Ensured compliance with food safety standards, maintaining a clean and organized work environment at all times.

Public Relations Chair

Zeta Theta Pi Local Service Sorority
05.2023 - 12.2023
  • Increased social media engagement with targeted content strategies and regular updates.
  • Spearheaded community outreach initiatives to foster goodwill between organizations and local communities.
  • Executed social media plans to create cohesive online presence.

Attractions Host

The Walt Disney Company
05.2022 - 05.2023
  • Helped children and families find favorite attractions and characters to optimize guest experience.
  • Facilitated efficient exits from attractions by detailing proper procedures and reminding guests to collect belongings before disembarking.
  • Worked with security team to locate separated children and parents near the attraction.
  • Enforced company policies while maintaining cheerful, supportive approach to guests.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.

Sales Clerk

Sunset Beach Gift Shop
06.2016 - 01.2020
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.

Education

Bachelor of Arts - Public Relations

Central Michigan University
Mount Pleasant, MI
06.2025

Skills

  • Public Speaking
  • Teamwork and Collaboration
  • Team Management
  • Guest Greeting
  • Time Management Skills
  • Telephone Etiquette
  • Photography
  • Ability to Be a Leader
  • Content creation
  • Vocal Projection
  • Google Software Proficiency
  • Critical Thinking

Own and operate Heartfelt Creation, a handmade jewelry business

Started a small business with small retail outlets along with an operating website and local craft shows. The main focus is handcrafted jewelry using sea glass, each piece unique to its own.

Timeline

Culinary Team Member

Great Lake Loons
05.2023 - Current

Public Relations Chair

Zeta Theta Pi Local Service Sorority
05.2023 - 12.2023

Attractions Host

The Walt Disney Company
05.2022 - 05.2023

Sales Clerk

Sunset Beach Gift Shop
06.2016 - 01.2020

Bachelor of Arts - Public Relations

Central Michigan University

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Annika Marks