Tom Thompson
Senior Client Technologist/JAMF Administrator
Cypress,TX
Summary
Expert Information Technologist with 20+ years of experience in computer repair/maintenance, system administration, server administration, SOHO networking, and enterprise networking. Manages a/v supply inventory and associated budget. Provides end user support and training on several hardware and software platforms. Works within the community and college system on several committees to optimize partnerships that are equitable to the community, college and our student body.
Overview
27
27
years of professional experience
2
2
years of post-secondary education
6
6
Certifications
Work History
Senior Client Technologist/JAMF Admin/Azure Admin
Lone Star College System
Cypress, TX
2014.02 - Current
- JAMF Enterprise Admin/Apple School Manager Admin
- Active Directory/Azure Active Directory Admin 90,000+ users/10,000+ devices
- Office 365/Exchange Admin
- Project Management for all campus a/v upgrades, remediation, and new construction mediation
- $300,000 budget management
- Provide PC, Mac, and mobile device support, troubleshooting, and repair to campus staff, faculty, and students.
- Jointly responsible for repair and maintenance of 2500+ desktop, laptop and mobile device units & 90,000 users system wide
- SCCM and Altiris Deployment
- VDI Administration
- Organizational Development Steering committee member
- Professional Support Staff Vice President
- Assistive Technology Team ( Assist with management and deployment of accessibility hardware and software specifically used by the Department of Disability Services )
- Provide end users with training on different hardware and software platforms
- Command Line, Powershell, Linux, and Apple Terminal Scripting
- Student Club Advisor for Lone Star College CyFair LGBTQ+ student club
Owner/Operator
The Computer Keymaster, LLC
Cypress, TX
2013.03 - Current
- Provide mobile computer repair and networking services to residential and commercial (small office) customers.
- Troubleshoot hardware/software/network issues at the customer’s location.
- Virus/Malware Removal
- Registry Troubleshooting and repair
- Office 365 Administrator
- Azure AD/AD Admin
Owner/Technician
The Shiny Penny Computer Services
Chicago, IL
2002.06 - 2013.03
· Provided in-shop computer repair services to incoming customers
· Troubleshoot hardware/software issues
· Virus/Malware Removal
· Registry Troubleshooting/repair
Education
Associate of Applied Science - Integrated Technology
Lone Star College System
Spring, TX 2012.05 - 2014.05
Skills
Microsoft AD/Azure AD
Office 365 Adminstration
Exchange Administration
JAMF Administration
Apple School Manager
SCCM
Altiris DS
A/V
Project Managment
Vendor Management
Accomplishments
Graduated Suma Cum Laude with a 3.93 GPA
Inductee of the National Technical Honor Society
President's List
Assisted in the migration of 10,000+ devices and 90,000+ users from AD to Azure AD.
Certification
Comptia A+
Timeline
Senior Client Technologist/JAMF Admin/Azure Admin
Lone Star College System
2014.02 - Current
Owner/Operator
The Computer Keymaster, LLC
2013.03 - Current
Associate of Applied Science - Integrated Technology
Lone Star College System
2012.05 - 2014.05
Owner/Technician
The Shiny Penny Computer Services
2002.06 - 2013.03