Lisa Klemas
Austin,TX
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Highly motivated Retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.
Overview
12
12
years of professional experience
Work History
Part Time Manager, Sales Associate
Provost Shoes
West Hazleton, PA
05.2010 - 10.2019
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Maintained records related to sales, returns and inventory availability.
- Inventory Purchasing
Department Manager
Walmart
Hazle Township, PA
04.2003 - 03.2006
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Developed empowering employee culture focused on equipping employees to independently meet customer needs.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
Education
High School Diploma -
Marian
Tamaqua, PA06.1992
Skills
- Staff Management
- Strategic planning
- Policies and procedures
- Point of sale operation
- Expert in customer service
- Excellent people skills
- Social perceptiveness
- Multi-tasking strength
- Relationship building
- Problem-solving skills
- Adapt to diverse group
- Product and service sales
- Professional demeanor
- Contract preparation
Timeline
Part Time Manager, Sales Associate
Provost Shoes
05.2010 - 10.2019
Department Manager
Walmart
04.2003 - 03.2006
High School Diploma -
Marian