Jakira Jones-Ford
Puyallup,WA
Summary
Accomplished Social Service Support Specialist with a proven track record at the Dept of Children, Youth, and Families, excelling in crisis intervention and data entry. Demonstrated ability to enhance safety protocols and foster multicultural competence, achieving significant improvements in youth engagement and educational advocacy. Skilled in relationship building, I bring a results-driven approach to complex problem-solving.
Overview
14
14
years of professional experience
Work History
Social Service Support Specialist
Dept of Children, Youth, and Families
Burien, WA
08.2024 - Current
- Provide supervision and monitoring of youth.
- Transport and monitor youth to and from school, and community-based appointments.
- Maintain written documentation of daily activities and interactions in FamLink and/or shift communication logs.
- Review the child information placement referral forms.
- Conduct routine and random resident checks, including head counts, building integrity checks, key control, room searches, and make required security calls.
- Inspect rooms for cleanliness and contraband.
- Communicate and coordinate case planning activities for youth with the assigned social service specialist.
- Prepare, serve, and supervise meals.
- May attend court.
Social Service Specialist
King County
Tukwila, WA
11.2023 - Current
- Engage with individuals aged 14 to 24.
- Partnered with community groups, social service agencies, and stakeholders to deliver extra resources for families.
- Attended court hearings related to truancy cases as needed and provided testimony if necessary.
- Interacted with students, families, and school personnel to identify root causes of truancy.
- Developed individualized plans for students in order to reduce the number of days absent from school.
- Met regularly with teachers and staff members to discuss strategies for improving student attendance.
- Managed interactions involving educational institutions, legal entities, police force, and social agencies in truancy matters.
Lead Environmental Services Housekeeper
Providence Health & Services
Seattle, WA
03.2011 - 03.2024
- Engaged with outside service providers to arrange necessary maintenance.
- Attended meetings and training sessions as required by management.
- Trained new employees on proper sanitation techniques and safety protocols.
- Monitored inventory levels of cleaning supplies and equipment.
- Prepared reports summarizing activities performed by housekeeping staff members.
- Maintained a clean and safe environment for all patients, staff, and visitors.
- Ensured compliance with safety standards in housekeeping department.
- Adopted proactive strategies for workflow and room turnover improvements.
Youth Peer Counselor
Catholic Community Services- Child and Family Services
Tacoma, WA
03.2022 - 09.2023
- Facilitated family counseling sessions for young clients.
- Supported clients in cultivating necessary social abilities for better engagement with peers.
- Accurately logged and maintained client information with detailed case files.
- Engaged in regular supervision sessions with program managers and supervisors to review cases and update clinical practice methods.
- Assisted clients in developing coping strategies for managing stressors.
- Actively sought out innovative approaches to working with challenging youth populations.
Youth Outreach Engagement Specialist
The Coffee Oasis
Tacoma, WA
04.2020 - 11.2022
- Developed relationships with key influencers within the target audience demographic.
- Formulated and applied extensive methods to connect with specific demographics.
- Conducted research and identified new opportunities for outreach initiatives.
- Managed social media accounts and monitored online conversations regarding outreach activities.
- Organized and facilitated virtual meetings with stakeholders to discuss current outreach programs.
- Partnered with community organizations to develop collaborative outreach efforts.
- Traveled extensively within the service area to educate the community.
Pharmacy Assistant Warehouse Lead
Providence Health & Services
Tukwila, WA
03.2016 - 11.2021
- Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
- Verified accuracy of medication orders and entered data into pharmacy system.
- Managed inventory levels of medications and supplies.
- Maintained inventory records by restocking shelves with pharmaceuticals.
- Adhered to all legal requirements relating to the safe dispensing of medication.
- Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
- Performed administrative duties such as filing documents, faxing forms, answering phones.
- Managed multiple tasks simultaneously while adhering to strict deadlines.
- Participated in staff meetings discussing new developments within the pharmacy profession.
- Checked incoming shipments against purchase orders to verify quantity, quality and price accuracy.
Education
High School Diploma -
Tacoma Community College
Tacoma, WASkills
- Organization and time management
- Data entry
- Multicultural competence
- Educational advocacy
- Self motivation
- Relationship building
- Crisis intervention
- Goal setting
- Safety protocols
- Complex Problem-solving
Timeline
Social Service Support Specialist
Dept of Children, Youth, and Families
08.2024 - Current
Social Service Specialist
King County
11.2023 - Current
Youth Peer Counselor
Catholic Community Services- Child and Family Services
03.2022 - 09.2023
Youth Outreach Engagement Specialist
The Coffee Oasis
04.2020 - 11.2022
Pharmacy Assistant Warehouse Lead
Providence Health & Services
03.2016 - 11.2021
Lead Environmental Services Housekeeper
Providence Health & Services
03.2011 - 03.2024
High School Diploma -
Tacoma Community College
Similar Profiles
Tyra TaffTyra Taff
Investigator at Washington Dept. of Children, Youth & FamiliesInvestigator at Washington Dept. of Children, Youth & Families
RENATA L. JAMESRENATA L. JAMES
Special Education Teacher at Dept. of Servs. for Children, Youth and FamiliesSpecial Education Teacher at Dept. of Servs. for Children, Youth and Families
Yoquila MorrisYoquila Morris
Clerk Typist at NJ DEPT OF CHILDREN AND FAMILIESClerk Typist at NJ DEPT OF CHILDREN AND FAMILIES