Amy Bartley
Oakwood,Ohio
Summary
Detailed-oriented & mature focused professional, providing 25 plus years of corporate administrative support & VIP travel experience identifying problems and developing effective resolutions to a client’s personal & business goals. Adaptable and analytical individual known for my ability to effectively communicate to all social levels within an organization. Solutions-driven multitasker, who learns quickly and is capable of delivering results within strict time and budget challenges. Proven ability to thrive in a fast-paced, deadline-driven environment. Extensive knowledge of the domestic & international process pertain to high end executive service requirements and the procedures required to meet all their needs.
Overview
38
38
years of professional experience
Work History
Café Cashier & Customer Service Specialist
Au Bon Pain
08.2022 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized the store
- Answered questions about store policies and addressed customer concerns.
Nutrition Specialist
University of Dayton
08.2019 - 08.2022
- Led strategy nutrition planning and facilitated healthy eating habits for children at the Bombeck Family Learning Center.
- Managed and coordinated all aspects of meal planning, preparation, ordering, and distribution to meet nutritional requirements.
- Ensured compliance with Federal Child and Adult Care Food Program regulations.
- Maintained accurate records and oversaw the ordering of meals, snacks, and food consumption at the Center.
Senior Travel Consultant – Virtual Agent
BCD Travel
01.1993 - 08.2007
- Managed and coordinated air, car, hotel, and rail travel for corporate executives and staff.
- Orchestrated and planned large-scale events and executive strategy meetings, ensuring seamless execution.
- Developed and maintained detailed travel profiles for VIP executives, optimizing travel logistics.
- Oversaw daily operations of Concur queues and calls, ensuring efficient processing and customer support.
Travel and Executive Specialist
Carlson Wagonlit Travel
01.1991 - 01.1993
- Coordinated military accommodations, including air, car, and hotel arrangements, ensuring seamless travel logistics.
- Managed large group bookings for meetings and special events, securing space through GSA-approved contracts and vendors.
- Organized special meal requests and addressed specific dietary requirements for government employees and contractors.
Sales & Catering Consultant
Holiday Inn & Suites
02.1989 - 06.1991
- Coordinated and secured event spaces and private dining venues for meetings and events throughout the hotel.
- Provided event guidance and managed nutritional services for a variety of functions, including meetings, board sessions, job fairs, roadshows, training seminars, and more.
- Registered guests, assigned rooms, and accommodated special requests for clients attending events and meetings.
Beauty & Health Representative
Bronze Salon & Health Center
01.1987 - 01.1991
- Maintained cleanliness and organization of the facility, ensuring a welcoming and hygienic environment.
- Educated customers on the proper use of equipment and products available at the business.
- Delivered exceptional customer service to both patrons and product vendors, fostering positive relationships and satisfaction.
Education
Associate of Arts - Travel And Tourism
Travel School
Skills
- Customer Service
- Team Leadership
- Client Relations
- Project Management
- Event Planning
- Research & Troubleshooting
- Communication Expert
- Process Oriented
- Results Driven Professional
- Independent worker
- Self-motivated thinker
- Health Conscious
Timeline
Café Cashier & Customer Service Specialist
Au Bon Pain
08.2022 - Current
Nutrition Specialist
University of Dayton
08.2019 - 08.2022
Senior Travel Consultant – Virtual Agent
BCD Travel
01.1993 - 08.2007
Travel and Executive Specialist
Carlson Wagonlit Travel
01.1991 - 01.1993
Sales & Catering Consultant
Holiday Inn & Suites
02.1989 - 06.1991
Beauty & Health Representative
Bronze Salon & Health Center
01.1987 - 01.1991
Associate of Arts - Travel And Tourism
Travel School
Similar Profiles
Gabriella LopezGabriella Lopez
Cashier/Food Prep at Au Bon PainCashier/Food Prep at Au Bon Pain
Christian BrownChristian Brown
Catering Coordinator at Au Bon PainCatering Coordinator at Au Bon Pain
Denise TaylorDenise Taylor
Shift Leader at Au Bon PainShift Leader at Au Bon Pain
Gregory WalkerGregory Walker
Sr. Systems Administrator at Leidos a NASA ContractorSr. Systems Administrator at Leidos a NASA Contractor
Eric FienEric Fien
Accounts Receivable at AirgasAccounts Receivable at Airgas