Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Robert Pagan

Chula Vista,CA

Summary

Professional Summary:

Proven leader and problem-solver at In-N-Out Burger, enhancing team productivity and customer satisfaction through advanced problem-solving and effective communication. Adaptable and quick-thinking professional with background in high-pressure emergency medical environments, seeking to transition into new field. Developed skills in critical thinking and effective communication through real-world patient care scenarios. Ready to apply problem-solving abilities and teamwork experience to new, dynamic role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

EMT-B

Falck US
06.2024 - Current
  • Improved patient outcomes by efficiently assessing, treating, and stabilizing medical conditions in emergency situations.
  • Ensured timely decision-making under pressure during challenging rescue operations.
  • Maintained optimal ambulance readiness by regularly inspecting vehicles for cleanliness, functionality, and proper stock levels.
  • Boosted patient satisfaction through compassionate communication and empathetic care during crises.
  • Enhanced team performance by collaborating with paramedics, nurses, and physicians during high-pressure situations.

In-N-Out Associate (Level 4)

In-N-Out Burger
04.2021 - Current
  • Enhanced team productivity and implementing effective time management strategies. Work efficiently under high stress environments
  • Collaborated with cross-functional teams to achieve project goals, resulting in successful completion of high-priority initiatives.
  • Provided leadership for a diverse team, fostering a positive work environment that encouraged collaboration and personal growth.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Education

Social Sciences

San Diego Mesa College
08.2024

Emergency Medical Technician

Southwestern College
04.2024

High School Diploma -

Olympian High School
03.2021

Skills

  • Patient assessment techniques
  • Environmental emergency response
  • Patient care
  • Multitasking and organization

Certification

  • NREMT certification
  • American Heart Association CPR Card
  • ICS-100 certification
  • ICS-200 certification
  • IS-00700.b: An Introduction to National Incident Management System certification
  • IS-00800.d: National Response Framework, An introduction certification
  • High School Diploma

Accomplishments


  • CPB (Customs Border Patrol) Explorer Program (3 years)
  • Played college football at San Diego Mesa College; starting center, earned Team Captain designation
  • Ranked one of the top offensive linemen during high school in the South Bay

Timeline

EMT-B

Falck US
06.2024 - Current

In-N-Out Associate (Level 4)

In-N-Out Burger
04.2021 - Current

Emergency Medical Technician

Southwestern College

High School Diploma -

Olympian High School

Social Sciences

San Diego Mesa College
Robert Pagan