Merry Riemer
International Falls,MN
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths.. Self-motivated individual with strong desire to succeed and meet and exceed goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
15
15
years of professional experience
Work History
Restaurant Manager
Carne Argentine Steakhouse
04.2021 - 03.2023
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Carefully interviewed, selected, trained, and supervised staff
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant
- Led and directed team members on effective methods, operations, and procedures.
V.P. Director of Sales
Baby Boomer Boutique/Charity Consignment
01.2012 - 05.2021
- Connected with prospects through trade shows, cold calling and local-area networking
- Worked closely with product teams to understand customer needs adding upselling
- Exceeded sales quotas and increased profitability through proactive sales approach and secured customer relationships
- Built relationships with customers and community to establish long-term business growth.
Senior Associate VP in Sales
Property Manager Pages
03.2009 - 09.2011
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints
- Spoke to customers to increase loyalty and establish relationships
- Increased sales and customer satisfaction through personalized servicing
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Vacation Advertising Sales
How 2 Vacation
01.2008 - 12.2008
- Sent clients estimates of costs for advertising products or services and followed up by phone call or email
- Played key role in achieving and maintaining top client satisfaction and retention by ensuring accuracy of ads and listings
- Built strong client relationships and provided high value-adding services, resulting in increased company market share
- Made outbound calls to existing customers to upsell advertising packages.
Education
Skills
- Customer-Oriented
- Point of Sale (POS) System Operation
- Passion for Customer Satisfaction
- Complaint Resolution
Timeline
Restaurant Manager
Carne Argentine Steakhouse
04.2021 - 03.2023
V.P. Director of Sales
Baby Boomer Boutique/Charity Consignment
01.2012 - 05.2021
Senior Associate VP in Sales
Property Manager Pages
03.2009 - 09.2011
Vacation Advertising Sales
How 2 Vacation
01.2008 - 12.2008
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