JORGE MENDOZA
El Paso,TX
Summary
I began my career in technology at the age of 15, working alongside my father on network cabling, conduit installation, commercial router and switch installation, computer and printer setup, and security camera deployment.
I provided technical installation services across a variety of environments, including restaurants, Hilton hotels, motels, orphanages, schools, and Amazon-operated storage facilities. I also gained hands-on experience operating scissor lifts while performing elevated installation work.
Customer service professional with 5 years of experience assisting customers, addressing inquiries, and resolving customer concerns at companies such as Walmart and Circle K.
Overview
3
3
Languages
Work History
Technician's Helper
Field Nation
- Began building hands-on IT infrastructure experience at age 15 by supporting real-world installation projects alongside an experienced technician.
- Completed structured cabling and conduit installation work for commercial and institutional environments, supporting reliable network infrastructure.
- Installed and configured network equipment, including commercial routers and switches, to support connectivity at client locations.
- Set up computers, workstations, and printers for operational use in restaurants, hotels, motels, schools, orphanages, and warehouse facilities.
- Installed security camera systems to support site monitoring and physical-security needs.
- Supported technology installation projects in hospitality environments, including Hilton hotel properties.
- Contributed to infrastructure and equipment installations at Amazon-operated warehouse facilities, working in large-scale commercial environments.
- Operated scissor lifts safely for elevated installation work, supporting cabling, conduit, and device installation in hard-to-reach areas.
- Adapted to diverse work environments and client requirements, performing on-site installations across commercial, educational, nonprofit, hospitality, and warehouse settings.
Customer Service Representative
Walmart
- Supported customers with order pickups and basic account questions at the service desk.
- Explained store promotions, pricing questions, and policy details in a professional manner.
- Responded to customer concerns calmly while following store procedures and service expectations.
Education
Languages
El Paso Community College
Skills
Structured Cabling Installation Cable Routing Conduit Installation Network Infrastructure
Commercial Router Installation Network Switch Installation Computer Hardware Setup
Workstation Deployment Printer Installation Printer Configuration Basic Troubleshooting
Security Camera Installation Device Installation Physical Infrastructure Support
Installation Work in Commercial Environments
Installation Work in Educational Environments Installation Work in Nonprofit Environments
Installation Work in Warehouse Environments
Installation Work in Amazon-Operated Facilities Scissor Lift Operation
On-Site Technical Support Equipment Setup Workplace Safety Awareness
Use of Installation Equipment
Cash handling
Point of sale systems
Customer service
Store promotions
Price verification
Inventory counting
Upselling
Personal Information
Title: Test Technician
LANGUAGES
Spanish - Native
English - Proficiency
French - Intermediate
KEY ACHIEVEMENTS
- Career highlights
- Built hands-on IT infrastructure experience from age 15 through commercial installation projects.
- Supported structured cabling and conduit installations across hospitality, educational, nonprofit, commercial, and warehouse environments.
- Contributed to technology installation projects at Hilton hotel properties and Amazon-operated warehouse facilities.
Timeline
Languages
El Paso Community College
Technician's Helper
Field Nation
Customer Service Representative
Walmart