ANDREW RODRIGUEZ
Staten Island,USA
Summary
Dynamic leader with proven expertise in merchandise planning and people management. Demonstrated success in elevating sales and KPIs through strategic product allocations and training programs. Experienced in fostering brand awareness and building loyal customer bases. Committed to excellence and achievement in the luxury retail sector.
Overview
11
11
years of professional experience
Work History
Client Service Representative
Christian Dior
10.2024 - 01.2025
- Worked as a seasonal employee during busy season.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered exceptional customer service by leveraging extensive knowledge and creating welcoming, positive experiences.
Associate Store Director
Balenciaga
12.2021 - 01.2024
- Assessed performance data to drive better sales and KPI outcomes.
- Partnered with corporate buying team to strategize product allocations
- Implemented instructional programs to enhance employee skills.
- Collaborated in hosting VIC sessions to strengthen ties with clients.
- Oversaw daily operations by supervising a staff of 10 employees.
Client Advisor
Fendi
06.2021 - 01.2022
- Developed and led the implementation of effective procedures.
- Worked closely with Saks associates to elevate customer satisfaction.
- Attended corporate training sessions to boost team expertise.
Sales Supervisor
Gucci
07.2019 - 05.2021
- Boosted target metrics via effective cultivation of client relationships.
- Achieved top seller status at $2M for fiscal year 2020.
- Maintained exceptional client relations with direct and nearby shoppers.
- Partnered with management, gathered insights from sales operations.
Sales Supervisor
Michael Kors
05.2014 - 05.2019
- Revamped merchandising strategy to align with business trends.
- Curated wardrobe selections following brand standards.
- Advanced from stock associate to sales supervisor during 5 year tenure.
Education
Associate of Arts - Musical Theatre
EMERSON COLLEGE
Boston, MA05.2013
High School Diploma -
LaGuardia High School of Music & Arts
New York, NY06.2011
Skills
- People Management
- Merchandise planning
- Training and mentoring
- Visual merchandising
Timeline
Client Service Representative
Christian Dior
10.2024 - 01.2025
Associate Store Director
Balenciaga
12.2021 - 01.2024
Client Advisor
Fendi
06.2021 - 01.2022
Sales Supervisor
Gucci
07.2019 - 05.2021
Sales Supervisor
Michael Kors
05.2014 - 05.2019
Associate of Arts - Musical Theatre
EMERSON COLLEGE
High School Diploma -
LaGuardia High School of Music & Arts
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