Melissa Schaffer
Jersey Shore,PA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
23
23
years of professional experience
Work History
Office Manager
Day By Day Schooling
Lansdale, PA
01.2010 - 07.2020
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
Floor Manager
Kmartcorp
Gaithersburg, MD
06.1996 - 05.2009
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
- Managed full team schedule to maintain adequate coverage.
Education
BBA - Business Management
Montgomery County Community College
Rockville, MD05.1994
BBA - Interior Design
Montgomery County Community College
Rockville, Maryland05.1994
Skills
- Office Management
- Report Preparation and Analysis
- Team Management
- Staff Training
Timeline
Office Manager
Day By Day Schooling
01.2010 - 07.2020
Floor Manager
Kmartcorp
06.1996 - 05.2009
BBA - Business Management
Montgomery County Community College
BBA - Interior Design
Montgomery County Community College
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