Jonathan Stange
Plantsville,CT
Summary
Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.
Overview
12
12
years of professional experience
Work History
PC Technician
Self Employed Services
Plantsville, CT
01.2010 - 01.2022
- Linked computers to network and peripheral equipment.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
- Managed data transfers between systems and [Type] storage mediums.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods.
- Analyzed [Type] issues to identify troubleshooting methods needed for quick remediation.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Uploaded new software, rolled out updates and applied patches to [Type] servers upon release to thwart [Type] and [Type] threats from penetrating networks.
- Patched software and installed new versions to eliminate security problems and protect data.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Configured hardware, devices and software to set up work stations for employees.
Education
No Degree - Computer Science
Briarwood College
Southington, CTHigh School Diploma -
Southington High School
Southington, CT06.1997
Skills
- Troubleshooting Network Issues
- Computer Diagnostics
- Attention to Detail
- Error Detection
- Customer Service Support
- Service Schedule Coordination
- Friendly and Patient
- Software Evaluation
- Technical Troubleshooting
- Positive and Upbeat
Timeline
PC Technician
Self Employed Services
01.2010 - 01.2022
No Degree - Computer Science
Briarwood College
High School Diploma -
Southington High School
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