Microsoft Office
Victor Dueno
Computer Repair Technician
Fort Lauderdale,FL
Summary
Bilingual individual configures computers quickly and effectively. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technology issues. Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking Entry level Computer position. Offering excellent communication and good judgment.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Computer Technician
Freelance Computer Services
Fort Lauderdale, FL
07.2017 - Current
Repair Desktop Computers & Laptops, Virus Clean-ups, Security Camera installs for homes & small businesses
Computer Technician
Americas Technicians Services
Henderson, CO
12.2016 - Current
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Maintained accurate records of communications, remedial actions and installation activities.
- Decommissioned outdated equipment, referring devices to appropriate recyclers or disposal personnel.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
- Performed maintenance duties and safely handled chemicals and solutions.
- Adhered to safety protocols and policies to reduce workplace hazards.
Computer Technician
Certified Tech Computer Repair Services
Hollywood, FL
03.2016 - 06.2016
- Disassembled computers to perform diagnostics and check for repair needs.
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Researched and identified problems with computers and advised staff and clients on plans of action.
Education
High School Diploma -
North Miami Beach Senior High School
North Miami Beach, FL 09.1997 - 06.1999
Associate in Information Technology - Computer Network And Technician/IT
Florida Career College - Pines
Pembroke Pines, FL 10.2014 - 06.2016
Skills
Hardware and software installation
Programming
Technical Support
[Language] fluency English/Spanish
[Software]
Software
Customer Service
Microsoft Word
Certification
[Area of certification] Training - [Timeframe]
Timeline
Computer Technician
Freelance Computer Services
07.2017 - Current
Computer Technician
Americas Technicians Services
12.2016 - Current
Computer Technician
Certified Tech Computer Repair Services
03.2016 - 06.2016
Associate in Information Technology - Computer Network And Technician/IT
Florida Career College - Pines
10.2014 - 06.2016
High School Diploma -
North Miami Beach Senior High School
09.1997 - 06.1999