Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Elaine Alfonso Tejeda

North LAS VEGAS,NV
Elaine Alfonso Tejeda

Summary

Dynamic Computer Technician with a proven track record at Copextel, excelling in hardware and software installation, troubleshooting, and customer service. Recognized for optimizing system performance and enhancing network security, I leverage analytical thinking and technical expertise to deliver effective solutions and ensure seamless operations.

Experienced with diagnosing and resolving technical issues efficiently. Utilizes knowledge of network configuration to enhance system reliability. Track record of providing excellent customer service and technical support.

Information technology professional with extensive experience in computer repair and maintenance. Known for delivering reliable technical support and ensuring optimal system performance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in hardware diagnostics and software troubleshooting.

Professional computer technician adept at troubleshooting, hardware and software installation, and network maintenance. Strong focus on team collaboration and delivering high-quality results. Reliable, adaptable, and skilled in diagnosing technical issues to ensure optimal system performance. Skilled in customer support, problem-solving, and maintaining secure, efficient IT environments.

Overview

11
years of professional experience

Work History

Copextel

Computer Technician
06.2016 - 06.2027

Sergio Restano

Network Systems Technician
03.2017 - 09.2022

Education

UNLV
Las Vegas, NV

Bachelor Of Computer Science from Informatics

Raul Cepero Bonilla
10 De Octubre, La Habana, Cuba

Computer Technician from Computer Science
06.2015

Skills

  • Computer troubleshooting
  • Installation and repair
  • Attention to detail
  • Software installation
  • System upgrades
  • Hardware installation
  • Software applications
  • Hardware and software installation
  • Device configuration
  • Customer service
  • Hardware repair
  • Hardware troubleshooting
  • Software updates
  • Printers and peripherals installation
  • Technical support
  • Printer setup
  • Remote support
  • System diagnostics
  • Operating system expertise
  • Technical analysis
  • Email account set up
  • Virus removal
  • Analytical thinking
  • System testing
  • Hardware configuration
  • Performance optimization
  • Network configuration
  • Programming
  • PC refurbishment
  • Installation management
  • Wireless networking
  • Help desk support
  • Network component installations
  • Preventive Maintenance
  • Web security
  • Work integrity
  • Network security
  • Peripheral repair
  • Computer imaging
  • System backup

Languages

Spanish
Native or Bilingual
English
Full Professional
Portuguese
Limited Working

Timeline

Network Systems Technician

Sergio Restano
03.2017 - 09.2022

Computer Technician

Copextel
06.2016 - 06.2027

UNLV

Bachelor Of Computer Science from Informatics

Raul Cepero Bonilla

Computer Technician from Computer Science