Rachel Becker
Appleton,WI
Summary
Experienced and versatile professional specializing in vocational skill development and case management. Hardworking and organized with excellent communication and teamwork abilities. Looking to work within the Byron Center School District and get back to a passion of working with with youth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Case Manager
Goodwill Industries of North Central Wisconsin
02.2023 - 10.2023
- Collaborated with external agencies to secure resources for clients, ensuring optimal support and care.
- Managed cases effectively, implementing crisis intervention techniqu......
- Informally mentored new case managers and service coordinators, answering questions, offering opportunities to shadow and observe and explaining basic information about company procedures.
- Identified services.... appropriately matching needs of clients following standards and guidelines of funders, contractors and governmental regulations.
- Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
Team Development Specialist
VPI
06.2022 - 02.2023
- Identified training needs and developed content while evaluating existing programs.
- Identified and solved internal problems related to employee turnover by revamping training approaches.
- Supported team lead with staffing, scheduling, planning and covering shift shortages.
Skills for Work Instructor
VPI
08.2019 - 06.2022
- Coordinated the Skills for Work program by managing intakes, timelines, training new hires, data collection, and collaborating with supervisor.
- Empowered students through skill-building exercises and on-the- job supports to help understand and overcome personal, social or behavioral difficulties affecting vocational goals.
- Instructed individuals in career development, job search and application strategies, resume writing and interview skills.
- Collaborated with parents, school faculty and employers to address problems and grow student success through coordinating Skills for Work program.
Vocational Rehabilitation Counselor
Division Of Vocational Rehabilitation
05.2012 - 05.2016
- Assisted individuals with addressing disabilities and developing career plans by providing vocational counseling and guidance.
- Prepared and maintained records and case files detailing clients’ personal and eligibility information, services provided, and relevant correspondence.
- Handled caseload of more than 100 clients.
- Evaluated diagnostic data to determine eligibility and needed services.
Education
M.A - Rehabilitation Counseling
2012
B.S - Speech Language Pathology
2005
Skills
- Individualized Instruction
- Active Listening
- Professional Relationships
- Judgment and Decision-Making
Certification
Licensed Professional Counselor (WI)
Timeline
Senior Case Manager - Goodwill Industries of North Central Wisconsin
02.2023 - 10.2023
Team Development Specialist - VPI
06.2022 - 02.2023
Skills for Work Instructor - VPI
08.2019 - 06.2022
Vocational Rehabilitation Counselor - Division Of Vocational Rehabilitation
05.2012 - 05.2016
Licensed Professional Counselor (WI)
Northern Illinois University - M.A, Rehabilitation Counseling
Illinois State University - B.S, Speech Language Pathology
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