Hi, I’m
Austin Goldston
Tennessee
When people use your brand name as a verb, that is remarkable.
Meg Whitman
Summary
Dedicated and self-motivated professional with a passion for providing outstanding service. Seeking a customer-focused position to leverage strong communication skills, empathy, and ability to maintain composure in fast-paced environments for the benefit of clients and customers.
Overview
6
years of professional experience
Work History
Uber
Passenger Transport
11.2022 - Current
Job overview
- Exceptional time management, bookkeeping, and interpersonal skills.
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicles before and after trips to verify safe and reliable operation.
- Regular data tracking and analyzation of ever changing variables.
- Maintained high customer satisfaction (Rating 4.99/5).
- Workflow management/accuracy.
- Multi-tasking in stressful environments.
- Over 20,000 miles successfully completed.
DoorDash, UberEats
Food Delivery Driver
10.2021 - 11.2022
Job overview
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering over 25 orders per day.
- Recorded and managed expense reports for accurate book-keeping.
US Army
Healthcare Specialist/Combat Medic
09.2017 - 09.2021
Job overview
- Administered and prescribed appropriate courses of treatment.
- Developed health plans for patients to improve overall health or recover from injuries and illnesses.
- Maintained, secured, and updated confidential documents for 2,000+ personnel.
- Continued communication and rapport building with patients.
- Regular medical duties conducted in high-stress environments.
- Successful completion of projects with evolving parameters and deadlines.
- Directly rained, supervised and directed small teams of medical and non-medical personnel.
Education
U.S. Army Medical Department & SchoolFt. Sam Houston, TX
Vocational Certification from Emergency Medical Technology
11.2018
Manchester High SchoolManchester, CT
High School Diploma
06.2015
Skills
- Outstanding verbal communication skills
- Active listening and attentiveness
- Strong problem-solving abilities
- Excellent multitasking and time management
- Composure under pressure
- Empathetic and patient demeanor
- Proficient in computer applications (Excel, Word, Outlook)
- Typing speed: 30 WPM
- Self-starter and goal-oriented
- Team player
Timeline
Passenger Transport
Uber
11.2022 - Current
Food Delivery Driver
DoorDash, UberEats
10.2021 - 11.2022
Healthcare Specialist/Combat Medic
US Army
09.2017 - 09.2021
U.S. Army Medical Department & School
Vocational Certification from Emergency Medical Technology
Manchester High School
High School Diploma