Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Austin Goldston

Tennessee
When people use your brand name as a verb, that is remarkable.
Meg Whitman
Austin Goldston

Summary

Dedicated and self-motivated professional with a passion for providing outstanding service. Seeking a customer-focused position to leverage strong communication skills, empathy, and ability to maintain composure in fast-paced environments for the benefit of clients and customers.

Overview

6
years of professional experience

Work History

Uber

Passenger Transport
11.2022 - Current

Job overview

  • Exceptional time management, bookkeeping, and interpersonal skills.
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected vehicles before and after trips to verify safe and reliable operation.
  • Regular data tracking and analyzation of ever changing variables.
  • Maintained high customer satisfaction (Rating 4.99/5).
  • Workflow management/accuracy.
  • Multi-tasking in stressful environments.
  • Over 20,000 miles successfully completed.

DoorDash, UberEats

Food Delivery Driver
10.2021 - 11.2022

Job overview

  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Served customers promptly by smoothly collecting and delivering over 25 orders per day.
  • Recorded and managed expense reports for accurate book-keeping.

US Army

Healthcare Specialist/Combat Medic
09.2017 - 09.2021

Job overview

  • Administered and prescribed appropriate courses of treatment.
  • Developed health plans for patients to improve overall health or recover from injuries and illnesses.
  • Maintained, secured, and updated confidential documents for 2,000+ personnel.
  • Continued communication and rapport building with patients.
  • Regular medical duties conducted in high-stress environments.
  • Successful completion of projects with evolving parameters and deadlines.
  • Directly rained, supervised and directed small teams of medical and non-medical personnel.

Education

U.S. Army Medical Department & School
Ft. Sam Houston, TX

Vocational Certification from Emergency Medical Technology
11.2018

Manchester High School
Manchester, CT

High School Diploma
06.2015

Skills

  • Outstanding verbal communication skills
  • Active listening and attentiveness
  • Strong problem-solving abilities
  • Excellent multitasking and time management
  • Composure under pressure
  • Empathetic and patient demeanor
  • Proficient in computer applications (Excel, Word, Outlook)
  • Typing speed: 30 WPM
  • Self-starter and goal-oriented
  • Team player

Timeline

Passenger Transport

Uber
11.2022 - Current

Food Delivery Driver

DoorDash, UberEats
10.2021 - 11.2022

Healthcare Specialist/Combat Medic

US Army
09.2017 - 09.2021

U.S. Army Medical Department & School

Vocational Certification from Emergency Medical Technology

Manchester High School

High School Diploma
Austin Goldston