A. Hill
Technician/ Forklift Driver
Montgomery,AL
Summary
Adept IT Technician with a proven track record at KSS, showcasing expertise in system performance optimization and a knack for effective communication. Excelled in deploying software upgrades and enhancing security measures, significantly improving system reliability. Demonstrated leadership in managing maintenance activities and fostering team motivation, driving productivity and profitability.
Overview
23
23
years of professional experience
Work History
IT Technician
KSS
07.2024 - Current
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
Technician
C Spire
10.2021 - 07.2023
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Tested systems, noting issues and completing preventive maintenance.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Spread out articles or materials and examined for holes, tears and other defects.
Technician
Satellite Unlimited
03.2019 - 10.2021
- Tested systems, noting issues and completing preventive maintenance.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Office Manager
Next Solutions
08.2017 - 03.2019
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Technician
Spectrum
03.2017 - 08.2017
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Tested systems, noting issues and completing preventive maintenance.
Technician
DIRECTV
11.2008 - 02.2017
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Tested systems, noting issues and completing preventive maintenance.
Forklift Operator
Webster Logistics
03.2002 - 11.2008
- Unloaded and stacked materials by raising and lowering lifting devices.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
Education
No Degree - Electronics
Studied low voltage electronic and networking. Troubleshooting circuits and components.
High School Diploma -
06-1995
High School Graduate
Skills
- Debugging
- Security patching
- System performance optimization
- Application installations
Timeline
IT Technician - KSS
07.2024 - Current
Technician - C Spire
10.2021 - 07.2023
Technician - Satellite Unlimited
03.2019 - 10.2021
Office Manager - Next Solutions
08.2017 - 03.2019
Technician - Spectrum
03.2017 - 08.2017
Technician - DIRECTV
11.2008 - 02.2017
Forklift Operator - Webster Logistics
03.2002 - 11.2008
Trenholm Tech - No Degree, Electronics
Central High School - High School Diploma,
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