Hi, I’m
Alma Vanessa Barbosa Fernandez
Salinas,United States
Summary
Experienced Clerk with typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
21
years of professional experience
Work History
Santa Rita Elementary School
Paraprofessional
09.2022 - Current
Job overview
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Collaborated with teachers to develop and implement individualized education plans for students.
- Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
A And O Specialty Pharmacy
Pharmacy Technician
05.2004 - 01.2022
Job overview
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Improved pharmacy operations efficiency with meticulous record-keeping of patient information and prescriptions.
- Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Education
North Salinas High School, Salinas, CA
High School Diploma
Skills
- Behavior Management
- Effective Communication
- Helping Students with Special Needs
- Small Group and Individual Assistance
- Calm and Patient Demeanor
- CPR and First Aid
- Teacher Assistance
- Computer Skills
- Documentation
- Student Health and Safety
- Clerical Support
Timeline
Paraprofessional
Santa Rita Elementary School
09.2022 - Current
Pharmacy Technician
A And O Specialty Pharmacy
05.2004 - 01.2022
North Salinas High School
High School Diploma
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