Security-focused and diligent Officer skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Airport Security Officer
Allied Universal Security
08.2024 - Current
Monitoring X-ray machine and use screening equipment to identify and prevent prohibited items going inside the airport.
Performed security screening of airport employees including observing walk through a metal detector equipment, hand wanding, and perform full body pat down searches.
Discretely observed behavior and demeanor of airport employees to screen for suspicious actions.
Provide excellent customer service by addressing passengers inquiries and concerns with respect and professionalism.
Collaborate with Miami Dade department of aviation to ensure the highest level of security in the airport.
Report in verbal and written incident to supervisors on a daily basis.
Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
Checked vendors to ensure proper badge photo identification.
Gatehouse Security Officer
FPI
01.2024 - 07.2024
Provide and ensure exceptional customer service by greeting guests and residential homeowners.
Secured the community against robbery, vandalism, and illegal entry.
Checked and verified identification of residents and visitors prior entering the community.
White reports and identify irregularities such as theft, the presence of unauthorized persons, and notified all the unusual occurrences to the property manager and shift supervisor.
kept check-in area clean and neat at all time.
Ridesharing
Uber/Lyft
02.2020 - 12.2023
Communicated with passengers and transported them to and from their desired destination, ensuring a great customer experience.
Maintained vehicle clean and in excellent condition, provided all-time excellent customer service and resolved any customer problematic issues.
Loated and unloated vechicles, identified and took the shortest and fastest root, and demostrated the ability to remain calm in stressful situacion.
Followed navigational directions from GPS, calculated the right fare, and executed multiple administrative tasks as required.
Home Services Project Specialist
Home Depot
05.2018 - 01.2020
Responsible for the sales and marketing of the specific Home Services Install programs.
Always working closely with the Sales Consultant and Sales Managers to generate quality leads and drive awareness of the programs in the store.
An outgoing personality and excellent customer service skills.
Approaching customers within the store, introducing them to Home Services programs, and pre-qualifying the customer and scheduling a free in-home consultation.
Helping customers with their home projects and advising them on what is the most convenient program for their homes.
Developed strong client relationships through consistent communication and attentive service.
Coca-Cola at Universal Protection Services/Allied Universal Security ServiceCoca-Cola at Universal Protection Services/Allied Universal Security Service