Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Assistant Store Supervisor
Cliff's Closet
Asheville, Nc
05.2025 - 10.2025
Collaborated with other departments to ensure smooth running of store operations.
Identified potential areas of improvement within the organization and proposed solutions accordingly.
Initiated corrective action when necessary to ensure adherence to established guidelines.
Provided exceptional customer service, ensuring all inquiries were handled promptly and professionally.
Actively monitored customer service standards, resolving any issues quickly and efficiently.
Executed store opening and closing procedures to facilitate daily operations.
Residential Home Manager
On Wings like a Dove
Winston-Salem, Nc
11.2022 - 12.2024
Facilitated monthly meetings with home members to review goals and objectives or address any concerns they may have had.
Maintained accurate records related to resident health information and financial transactions.
Implemented systems for tracking expenses associated with daily operations of the home as well goal sheets with the ladies.
Assisted individuals with activities of daily living to promote functional independence.
Organized recruitment activities such as job fairs, advertising campaigns, and interviews.
Shipping and Receiving /Forklift/Delivery Driver
Omni Mold and Die
Winston-Salem, Nc
10.2022 - 11.2024
Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
Managed multiple tasks simultaneously while delivering goods within specified time frames.
Maintained accurate records of deliveries and pickups, including customer signatures and itemized lists.
Loaded and unloaded delivery vehicles with accuracy, ensuring all items were accounted for.
Organized inventory in an efficient manner while loading and unloading cargo into delivery vehicles.
Loaded and unloaded cargo from the truck bed as well as secured the load properly for safe transport.
Restaurant Manager
High Country Tourism
Sylva, Nc
05.2019 - 07.2022
Performed daily inspections of the facility to ensure cleanliness standards were met.
Provided leadership by setting clear expectations for team members.
Circulated throughout restaurant facilities and kitchen areas to monitor and maintain food quality and service standards.
Ensured compliance with all applicable federal, state, local laws and regulations regarding food safety, sanitation and labor practices.
Implemented cost-effective methods of inventory management.
Devised strategies for improving efficiency in the kitchen operations.
Education
Community Health Worker - undefined
Robeson Community College
Lumberton, NC
Skills
Multitasking and organization
Conflict resolution
Schedule coordination
Attention to detail
Adaptability and flexibility
Decision-making
Leadership development
Store operations
Certification
Peer Support Specialist 3/2023-3/2025 (recertification in progress)