Thomas Collins
Dayton,OH
Summary
Conscientious field service technician with several-year background managing installation, repair and maintenance tasks. Talented at diagnosing errors and determining solutions. Accustomed to working flexible shifts and changing work schedules.
Overview
22
22
years of professional experience
Work History
Field Service Technician
Chavez Services
Hamilton, OH
07.2017 - Current
- Ensured compliance with safety regulations and building codes.
- Investigated job site issues such as water leaks or clogged drains and determined appropriate solutions.
- Provided technical advice to employees regarding proper installation techniques for plumbing systems.
- Developed strategies for improving efficiency levels among team members.
- Resolved customer complaints related to plumbing services or products in a timely manner.
- Performed preventative maintenance activities on existing piping systems as required.
- Maintained records of time worked by each employee assigned under supervision.
- Estimated time, material, and labor costs used in project plans.
Field Service Technician
A-1 Plumbing LLC
Kettering, Ohio
09.2002 - 11.2017
- Diagnosed problems with water heaters and other components of the system.
- Utilized problem-solving skills to troubleshoot complex issues quickly and efficiently.
- Responded quickly to emergency service requests from customers.
- Used specialized tools such as augers, snakes and cameras to locate clogs in pipes.
- Performed routine maintenance on plumbing systems to ensure proper functioning.
- Educated customers on best practices for maintaining their home's plumbing system.
- Maintained accurate records of all work completed for billing purposes.
- Inspected installed systems using hydrostatic testing or pressure gauges.
Education
Some College (No Degree) - Construction Trades
Sinclair Community College
Dayton, OHSkills
- Customer Service
- Electrical Troubleshooting
- System Installation
- Tool management
- Safety assessment
- Equipment Repair
- Emergency Response
- Technical Troubleshooting
- Preventive Maintenance
- Electrical Systems
- Technical Support
- Vehicle Maintenance
Timeline
Field Service Technician
Chavez Services
07.2017 - Current
Field Service Technician
A-1 Plumbing LLC
09.2002 - 11.2017
Some College (No Degree) - Construction Trades
Sinclair Community College
Similar Profiles
Beatriz GallardoBeatriz Gallardo
HHA Assistant at AA Chavez ServicesHHA Assistant at AA Chavez Services
Magda GalvanMagda Galvan
Customer Service Representative at Chavez Insurance ServicesCustomer Service Representative at Chavez Insurance Services
Jose Alberto Rivera LopezJose Alberto Rivera Lopez
Delivery/Furniture Assembler at Chavez Delivery ServicesDelivery/Furniture Assembler at Chavez Delivery Services