Amanda Bohlander
Los Angeles,CA
Summary
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Amazon.Inc
10.2022 - Current
- Contributed to team success by effectively communicating with dispatchers, managers, and coworkers to address issues or concerns.
- Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
Delivery Driver
Uber Eats
06.2021 - Current
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
Customer Service Representative
Verizon
09.2013 - 03.2023
- Managed customer inquiries and complaints in polite and professional manner.
- Filled out load paperwork and DOT-mandated log books.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Security Officer
Allied Universal Security Services
04.2018 - 09.2020
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Monitored CCTV cameras and alarm systems for security breaches.
- Responded quickly to incidents and assessed active situations for security concerns.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Investigated suspicious activities and persons to maintain security of premises.
- Reported suspicious activities and persons to law enforcement.
Education
High School Diploma -
Quest High School
Pomona, CA06.2005
Skills
- Dry vans
- Incident Reporting
- Dispatch Collaboration
- Inventory Systems
- Customer Service
- Transportation Logs
- Ability to Lift 50 Pounds
- GPS Navigation
- Documentation
- Clean Driving Record
- GPS and route planning
- Food Delivery
- Shipment Verification
- Delivery recordkeeping
- Route logs
- Order picking and processing
- Safe Food Handling
- Teamwork and Collaboration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Delivery Driver
Amazon.Inc
10.2022 - Current
Delivery Driver
Uber Eats
06.2021 - Current
Security Officer
Allied Universal Security Services
04.2018 - 09.2020
Customer Service Representative
Verizon
09.2013 - 03.2023
High School Diploma -
Quest High School