Kellie Malazzo
Anna,TX
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
22
22
years of professional experience
Work History
Insurance Broker
Independent Employer
10.2022 - Current
- Calculate quotes and educated potential clients on insurance options.
- Recommend type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sell annuities and insurance policies to new and existing customers.
- Strategize with clients to create customized insurance policy packages while informing clients of investment opportunities to protect assets.
- Develop sales leads from direct referrals, networking and targeted marketing campaigns.
Designer/Sales Representative
Miller Fence And Patio
06.2019 - 01.2023
- Met with customer to design, measure space and bid patio covers, concrete, outdoor kitchens/fireplaces and fences.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Listened to customer needs and desires to identify and recommend optimal products.
Insurance Sales Agent
Aflac
01.2019 - 06.2020
- Met with prospective clients to discuss insurance needs and provide solutions.
- Generated quotes and proposals for clients to match individual needs.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Followed up promptly with interested clients to close sales.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
Elementary School Teacher
McKinney Independent School District
08.2001 - 06.2019
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Team Leader 2012-2017 until transferring to grade level in which position was filled.
- Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Met with parents to review Individualized Education Plans for at-risk students.
- Built positive relationships with parents to involve families in educational process.
Education
Some College (No Degree) - Early Childhood Education
Texas Tech University
Lubbock, TXBachelor of Science - Early Childhood Education
Texas Woman's University
Denton, TX05.2001
Skills
- Strong Communication and Interpersonal Skills
- New Product Information
- Customer Follow-Up
- Sales Presentation
- Consultative Selling Techniques
- Customer Retention Abilities
- Post-Sales Support
- Exceeding Customer Expectations
- Team Cooperation
Timeline
Insurance Broker
Independent Employer
10.2022 - Current
Designer/Sales Representative
Miller Fence And Patio
06.2019 - 01.2023
Insurance Sales Agent
Aflac
01.2019 - 06.2020
Elementary School Teacher
McKinney Independent School District
08.2001 - 06.2019
Some College (No Degree) - Early Childhood Education
Texas Tech University
Bachelor of Science - Early Childhood Education
Texas Woman's University
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