Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leah Crow

Shelby,NC

Summary

I am 31 years old and have a heart for people and meeting other's needs. I am an enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. I am motivated to learn, grow and excel in all working environments. I am reliable and offer excellent communication skills and good judgment.


Overview

12
12
years of professional experience

Work History

Billing and Coding Manager

Medical Arts Pharmacy
Shelby, NC
04.2022 - Current
  • Communicated with patients, ensuring that medical information was kept private.
  • Direct day-to-day administrative and operational functions for Medical Arts Pharmacy particularly medical equipment and supplies.
  • Created customized care plans, working with medical organizations and families to assess and meet individual needs.
  • Ordered medical supplies and kept check on inventory levels.
  • Filed insurance claims and entered codes.

Counter Sales and Department Lead Manager

Belk
Gastonia, NC
02.2021 - 02.2022
  • Operated cash register to accurately complete customer financial transactions.
  • Prepared and implemented effective calendar for product line on monthly basis and managed all promotions.
  • Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
  • Performed daily department re-merchandising, price markdowns, and merchandise transfers.
  • Arranged and displayed merchandise to promote sales and cleaned shelves, tables and counters.
  • Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and special events.
  • Trained, coached and motivated team memebers to achieve personal productivity and company goals and objectives.
  • Endorsed products by making recommendations and promoting specials, increasing overall sales by 95%.

Skin Care Specialist

Estee Lauder
Charlotte, NC
05.2010 - 01.2021
  • Analyzed skin condition and made appropriate product recommendations.
  • Fostered friendly, warm and exceptional customer experience.
  • Recommended retail products for at-home use.
  • Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
  • Welcomed clients arriving for appointments.
  • Stocked treatment rooms with proper supplies.
  • Carried out product inventory checks
  • Demonstrated product application on clients using testers and samplings.
  • Set up and designed advertising signs and merchandise displays on shelves, counters and tables to promote sales and attract customers.

Education

Basic Courses

Isothermal Community College
Spindale, NC
2015

Cosmetology

Cleveland Community College
Shelby, NC
2009

High School Diploma -

Burns High School
Lawndale, NC
05.2008

Skills

  • Records Management
  • Customer Consultations
  • Inventory Management and Planning
  • Customer Billing
  • Customer Care
  • Retail Knowledge
  • Communication Skills with patients and co-workers

Timeline

Billing and Coding Manager

Medical Arts Pharmacy
04.2022 - Current

Counter Sales and Department Lead Manager

Belk
02.2021 - 02.2022

Skin Care Specialist

Estee Lauder
05.2010 - 01.2021

Basic Courses

Isothermal Community College

Cosmetology

Cleveland Community College

High School Diploma -

Burns High School

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Leah Crow